- Report: #982915
Complaint Review: B&H photo - new york New York
Reported By:
B.L. -
Baton rouge, Louisiana, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
B&H photo
420 9th ave new york, 10001 New York, United States of America
Phone:
212.444.6615
Web:
bhphotovideo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
B&H photo Does not honor sale prices new york, New York
I tried to order an item online. The site said it was not available. It did not permit me to pay for the item and wait for delivery. It offered to contact me when the item became available. I requested to be contacted. I received an email saying my item was available. I went to purchase it and the price had increased by 75%! I contacted customer service about the difference, but they would not honor the previously quoted price.
There was no "no rain check policy" or any other notice. Nothing but a scam if they don't honor advertised prices.
There was no "no rain check policy" or any other notice. Nothing but a scam if they don't honor advertised prices.
1 Updates & Rebuttals
Henry
New York,New York,
USA
B&H replies
#2UPDATE Employee
Mon, December 17, 2012
We appreciate your interest in B&H Photo and regret your dissatisfaction. Our site does not promise or imply a "rain check policy," of any sort whatsoever. That said I'd like to investigate this further to see if we can reach an amicable resolution. Unfortunately I cannot identify you or the product from the paltry information available here. Feel free to email henryp [at] bhphoto [dot] com with additional information.
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Henry Posner
B&H Photo-Video
