- Report: #746521
Complaint Review: Bidrack - Internet
Reported By:
Charm -
Cape Coral, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bidrack
Internet, United States of America
Phone:
800-238-6195
Web:
www.bidrack.com
Categories:
Business Rating:
(0)
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Bidrack Company is a scam! Internet
Bid Rack is not a legitamite company. A legitamite company is one that resolves issues with customers in a timely manner!
Signing up for a "free" profile has cost me $99. I have read similar complaints to mine and some that have defended the company. I was not happy in the manner in which my $99 we unknowingly acquired. I DID NOT agree to any terms or conditions, especially bidracks no refund policy. They are very misleading!
When I called customer service I was greeted by a very unprofessional service rep. who preceeded to tell me that I had to agree to the terms before I was able to use the site which was not true. She then sent a "request" for a refund which was denied within 72 hours with their interpretation of my account! To make matters worse, they offered me $60 worth of bids! I guess they missed the part when I said I was not happy with their site and would not visit it again.
I am a teacher and am the first to tell my students it is not okay to mislead anyone. I was scammed but hope this report will teach others.
Signing up for a "free" profile has cost me $99. I have read similar complaints to mine and some that have defended the company. I was not happy in the manner in which my $99 we unknowingly acquired. I DID NOT agree to any terms or conditions, especially bidracks no refund policy. They are very misleading!
When I called customer service I was greeted by a very unprofessional service rep. who preceeded to tell me that I had to agree to the terms before I was able to use the site which was not true. She then sent a "request" for a refund which was denied within 72 hours with their interpretation of my account! To make matters worse, they offered me $60 worth of bids! I guess they missed the part when I said I was not happy with their site and would not visit it again.
I am a teacher and am the first to tell my students it is not okay to mislead anyone. I was scammed but hope this report will teach others.
