- Report: #158717
Complaint Review: Bidz.com Ken - David Zinberg - Culver City California
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Author Confirmed
Why?
Bidz.com Ken - David Zinberg
bidz.com Culver City, California, U.S.A.
Phone:
310-280-7373
Web:
N/A
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Bidz.com - Ken - David - Bidenbergbidz.com RIPOFF sold a product w/ the same picture and two different values on separate auctions Culver City California
I was bidding on a ".48ctw genuine blue diamond. Valued at 759.00 dollars.
I went back to home page to begin another auction and the same item was being auctioned.
Same picture different value and description. 3.05 blue topaz in sterling silver.
I became alarmed. Called the company and I could not speak to anyone but this man called "KEN" he would not let me speak to anyone. Flat out refused.
He said that it was a mistake in their part. He said that he would call me back and correct the mistake.
When he called me back he sent me to a site address to look at the item I bought. The picture was not what was described either.
I printed both items and their discriptions for evidence. This man Ken argued with me and shouted at me on the phone. Finally hanging up on me when I asked to speak to the Service Mgr.
Tari
Pompano Beach, Florida
U.S.A.
I went back to home page to begin another auction and the same item was being auctioned.
Same picture different value and description. 3.05 blue topaz in sterling silver.
I became alarmed. Called the company and I could not speak to anyone but this man called "KEN" he would not let me speak to anyone. Flat out refused.
He said that it was a mistake in their part. He said that he would call me back and correct the mistake.
When he called me back he sent me to a site address to look at the item I bought. The picture was not what was described either.
I printed both items and their discriptions for evidence. This man Ken argued with me and shouted at me on the phone. Finally hanging up on me when I asked to speak to the Service Mgr.
Tari
Pompano Beach, Florida
U.S.A.
1 Updates & Rebuttals
Customer Service Team
Culver City,California,
U.S.A.
Bidz.com
#2UPDATE Employee
Mon, September 08, 2008
Dear Customer, We would like to begin by apologizing for any inconveniences this may have caused. We would like you to know that our company now more than ever takes extra measures to prevent things like that from occurring. If you have any questions and concerns please feel free to contact us. Thank you, Bidz.com
