- Report: #164946
Complaint Review: Bidz.Com - Culver City California
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Author Confirmed
Why?
Bidz.Com
3562 Eastham Drive Culver City, 90232 California, U.S.A.
Phone:
310-2807373
Web:
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Business Rating:
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Bidz.Com Swindling, Deceptive unprofessional service Ripoff Culver City California
During the Summer of 2005 I was bidding on a few items, some were okay and some were'nt, all of it was jewelry, right before the 4th of July I won a bid for 2 Tanzanite rings, 1 was 1.50 carats in sterling silver valued at over $100, the other was white gold with diamonds and a solitaire tanzanite almost 5 carats valued at $500. surprisingly I won the bids for both and my total when I paid by credit card for both rings was $115. What a steal I thought 2 rings for $115 dollars. Well I waited because i knew they were coming and they never showed up, i emailed and called i had to file a report, i don't think they ever sent those rings out to me and i went through so much to get my money back sending out forms and getting papers notarized the customer service was lousy the people that work there don't care and from what I heard they have ghost bidders that jack up the prices for the real people bidding. It was a horrible experience it really is too good to be true.
Candace
New York,New York, New York
U.S.A.
Candace
New York,New York, New York
U.S.A.
1 Updates & Rebuttals
Customer Service Team
Culver City,California,
U.S.A.
Bidz.com
#2UPDATE Employee
Mon, September 08, 2008
Dear Customer, We would like to begin by apologizing for any inconveniences this may have caused. We would like you to know that our company now more than ever takes extra measures to prevent things like that from occurring. If you have received an empty package or didnt not receive it we unfortunately have to follow our claims procedure that does require that information. Since all packages are insured, we must file a claim to receive the funds back for the missing item(s) and or package. If you have any questions and concerns please feel free to contact us. Thank you, Bidz.com
