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  • Report:  #295691

Complaint Review: Big O Tires - Topeka Kansas

Reported By:
- topeka, Kansas,
Submitted:
Updated:

Big O Tires
2735 SW Wanamaker Rd Topeka, 66614 Kansas, U.S.A.
Phone:
785-271-0194
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I took my suv to Big O Tires because my check engine light came on and was told by their mechanic that I needed a fuse filter replaced. The estimate was a little more than $800. I had it repair and took my vehical home when it was done... About a day later my check engine light came on again and I called Big O tires back and was told to bring my vehicle over to have the check engine light code erased... It went away but came back within 2 or 3 hours..I called them again and was told to bring it back.. The 3rd time I brought it, I was told there was a problem with one of my spark plug cables and it's going to cost me about 60 or 70 dollars. I argued with one of the workers there that I brought my vehical in because my check engine light was on and it is still on but it did no good... I was angry and took my vehical elsewhere.....This happened about 8 months ago..I didnt know what to do and I just found out about this wepsite today....I will never use their service again and will tell everyone I know not to use their service....

Shoehorn

topeka, Kansas

U.S.A.


1 Updates & Rebuttals

Robert

Bowie,
Maryland,
U.S.A.
Okay, so after 8 months, what was actually wrong?

#2Consumer Comment

Sun, December 30, 2007

First, there is no such thing as a "fuse filter", so I have no clue what that was. Nothing requires an $800 repair for a "fuse", nor a FUEL "filter". Second, the light comes on due to an emission issue...nothing else. It could be one issue involved, or several. Third, why don't you people ever mention Year, Make, and Model? These are the basics needed to figure anything out. I know why, but the reason never helps the person posting originally. Offering information that results in actual assistance isn't what most OP's are really looking for. After 8 months, is the light still on? If not, what fixed it?

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