- Report: #481883
Complaint Review: Bikezdirect Nitro-motors.com - Los Angeles California
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Author Not Confirmed
Why?
Bikezdirect Nitro-motors.com
4201 wilshire blvd. ste.609 Los Angeles, California, United States of America
Phone:
877-859-26
Web:
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Business Rating:
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Bikezdirect Bikezdirect.com Nitro-motors.com Very bad customer service spanaway, Washington
I bought two motor scooters from this company. One arrived in perfect condition. The other had seven broken body panels. When I contacted the company they had someone named Tom ([email protected]) call and tell me not to worry all parts will be replaced. After a week of waiting I contacted them again. This time they don't answer any emails. I filed a complaint with the California BBB and bikezdirect calls the next day and said they will send the parts. When the parts finally came, I recieved some of the correct parts, some parts I didn't even need, and I still don't have all of the correct parts. I gave up trying to deal with them and am now learning how to repair ABS plastic panels because I can't find replacements.
