- Report: #551591
Complaint Review: Bikezdirect Nitro-motors.com - LOS ANGELES California
Reported By:
PETER -
RIDGEWOOD, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bikezdirect Nitro-motors.com
4201 WILSHIRE BLVD. STE. 609 LOS ANGELES, 90010 California, United States of America
Phone:
18778592626
Web:
Categories:
Business Rating:
(0)
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Bikezdirect Nitro-motors.com NITRO-MOTORS.COM THEY WONT SEND ME A TITLE OR BILL OF SALE, AND THEY WONT HONOR THIER WARRANTIES!! LOS ANGELES, California
THIS COMPANY DID A NUMBER OF THINGS TO ME. I ORDERED ONE BIKE FROM THEM.
FIRST, THEIR WEBSITE STATES THAT YOU WILL ONLY HAVE TO PUT MINOR THINGS TOGETHER. WHEN I RECEIVED THE BIKE IT WAS ALMOST TOTALLY IN PIECES.
SECOND, I HAD THE DELIVERY GUY TRY DOUBLE CHARGE ME AFTER I ALREADY PAID FOR SHIPPING THROUGH BIKEZDIRECT.
THEN I PUT THE BIKE TOGETHER AND FOUND ONE OF MY PLASTICS TO BE BROKEN. THEY PROMISED TO SEND IT TO ME IF I EMAILED THEM A PICTURE OF THE BROKEN PART (WHICH I DID). THEN A MONTH LATER AFTER ASKING THEM OVER AND OVER AND AGAIN AND AGAIN THE REP (MARIA) TELLS ME TO SEND A PICTURE OF THE BROKEN PART- LIKE IT WAS THE FIRST TIME OF HEARING ABOUT THIS!!
FINALLY, I GOT THE CERTIFICATE OF ORIGIN FROM THE COMPANY BUT N.Y.S. DMV NEEDS A BILL OF SALE OR A TITLE FROM BIKEZDIRECT.COM FOR ME TO REGISTER THE BIKE. WHEN I TOLD THEM OF THIS SIMPLE PROBLEM, THEY TOLD ME TO EMAIL THE VINS AND THEY WOULD SEND A TITLE. ITS GOING ON THREE MONTHS NOW AND NOTHING!! THIS ALSO IN EFFECT, VOIDS THEIR 6 MONTH "WARRANTY," AND I STILL CANT REGISTER THE BIKE!
THEY DONT ANSWER THE PHONE OR EMAILS TO ME!! THESE ARE SIMPLE PROBLEMS THAT COULD BE SOLVED WITH A SIMPLE RESPONSE, BUT THESE PEOPLE DONT ANSWER ANYTHING, AND WHEN THEY DO ANSWER, ITS WITH EMPTY PROMISES!!
MY SUGGESTION IS TO HIT THEM WHERE IT HURTS: DISPUTE THE CREDIT CARD TRANSACTION AND SUE THEM IN COURT. JUST CAUSE THEY ARE IN ANOTHER STATE DOESNT GIVE THEM A LICENSE TO RIP YOU OFF!!
