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  • Report:  #91822

Complaint Review: Bill Heard Chevrolet - Kennesaw Georgia

Reported By:
- Talking Rock, Georgia,
Submitted:
Updated:

Bill Heard Chevrolet
950 Barrett Parkway Kennesaw, Georgia, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I recieved a contest card in the mail. It was scratched off and it revealed that I won a thousand dollar shopping spree at www.selectyougifts.com.

I checked the web address out to see what all was listed on this site. I found out that this site did not exist and that this is a scam to draw customers into the dealership.

It said in the directions to claim the prize that I should call a 1-800 number to get pre-approved for credit. Then go to the dealer for a test drive to claim my prize.

Raymond

Talking Rock, Georgia
U.S.A.


1 Updates & Rebuttals

John

Kennesaw,
Georgia,
U.S.A.
Shopping Spree is Real

#2UPDATE Employee

Mon, June 28, 2004

I can certainly appreciate your frustration and disbelief when you could not reach the site to verify the types of items within. The reason you could not reach the site, the wrong address was entered. The name of the site is "www.selectyourgifts.com" Not "www.selectyougifts.com" Also, we do not require anyone to test drive a vehicle to claim their prize. WE are also upfront with customers, this is part of the way we spend advertising and marketing dollors. We are very concerned about our customers and as the #1 Chevy dealership in the Southeast, we do not need to "Scam" anyone. Our program is simply that if the customer is not in the market for a vehicle, it takes about 10 minutes for them to redeem their prize. We introduce them to our referral program (a chance to make money even if they do not buy). We only hope they will utilize the referral program and remember us WHEN they are in the market for a vehicle. We encourage anyone who has an issue with our dealership to contact our Director of Customer Relations, John Hicks at 770-423-4400.

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