Cory
San Antonio,#2Consumer Comment
Tue, August 21, 2007
They got caught doing something illegal and were made to stop. Until the next time. "Nothing's illegal until you get caught".
Kent Illges
Columbus,#3UPDATE Employee
Mon, August 20, 2007
The current legal controversy between Bill Heard Enterprises, Inc., (BHE) and the Georgia Office of Consumer Affairs (OCA) is a long and involved set of issues and circumstances. In October of 2006, Bill Heard Chevrolet in Columbus, Georgia contracted to send 10,000 pieces of direct mail advertising to 10,000 existing Bill Heard Customers. The advertisement content was reviewed by the dealerships compliance attorney. A number of comments were given to the direct mail agency in order to be fully compliant with advertising rules. The direct mail agency acknowledges that the corrective comments were not properly communicated to the printer and the infamous Recall advertisement was mailed to the Bill Heard customers. The OCA initiated a review of the advertisement, and Bill Heard fully cooperated in the review. General Motors Corporation (GM) then contacted BHE and GM was given assurance that the direct mail campaign was stopped. On February 15, 2007, the OCA requested that Bill Heard Chevrolet sign an Assurance of Voluntary Compliance Agreement (AVC) to pay $45,000 as reimbursement for investigative fees and expenses. On March 21, 2007, Bill Heard Enterprises rejected the OCA request on the grounds that the Fair Business Practices Act (FBPA) provides no authority to the OCA to impose monetary fines for unintentional acts. On April 5, 2007, BHE requested the OCA provide All documents evidencing, referring or relating to the identity of the person or entity that has lodged any complaint against any Bill Heard dealership. On April 19, 2007, the OCA refused to identify the person or entity that lodged any complaint, if any. On May 7, 2007, BHE filed a lawsuit in Fulton County Georgia versus the OCA seeking a court order compelling the OCA to comply with the Georgia Open Records Act. On July 6, 2007, the OCA filed an answer and counterclaim against BHE regarding the recall advertisement flyer. Simultaneously, the OCA issued a press release and made various comments to the news media regarding it's lawsuit against BHE. The OCA and the news media failed to acknowledge that the OCA action was in retaliation to the BHE lawsuit regarding compliance with the Georgia Open Records Act. BHE operates in seven states and has an extensive customer base. We regret the unfortunate controversy has caused concern for our customers, business associates and 3,500 employees.