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  • Report:  #7460

Complaint Review: Bill Vega Valley Mazda - Mitsubishi - San Luis Obispo Ca.

Reported By:
- Nipomo, Ca.,
Submitted:
Updated:

Bill Vega Valley Mazda - Mitsubishi
2436 Broad St. San Luis Obispo, 93401 Ca., U.S.A.
Web:
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Individual Bill Vega Salesman -Valley Mazda-MitsubishiAddress:

2436 Broad St.San Luis Opispo Ca.

93401U.S.A.

Phone:805-544-5373

In 2000 When I leased my Miata from Vega, He treated me with respect and kindness. And I really liked him. Only to find out he was a lying cheat, who took unfair advantage of a hard of hearing hard of seeing Senior Citizen. because I thought he was a nice guy.

Boy was I wrong. I was lied to, cheated, and stolen from.I had the Miata a little over a year and only put 4500 miles on it. Not a scratch. Looked like it came off the show room floor. It was much to uncomfortable for my wife.

I called Bill Vega to see if he could sell it for me. A month went by and I never heard from him. I checked with the bank to see what was owed on it and it came to $22,900.00. I found a buyer for $22,000,00. I called Bill Vega and told him we were thinking of leasing a Diamante. Could I get one with absolutely no negative on my car, and save myself the $900.00.

He said come on down there is absolutely no problem. I told him I had a doctors app.and didnt have much time. He said everything would only take a few minutes. I asked Bill Vega 3 times about there being a negative. He said No, there will not be a negative and we will pay off your $22,900.00.

He never once said that I would only be getting $17,800 for my car. There never would have been a sale. I said, great. He said the payments will be $500.00 a month. I said we'll take it. Took his word, signed the papers and took the car home. The very next day my Diamante is in the local paper advertised at their place of business, Valley Mazda & Mitsubishi for $369.00 a month lease. Nothing down. Well I pull out my contract and sure enough I was lied to.

There was a tremendous negative of $5000.00. They only allowed me $17,800 for my car. So I call and tried to talk to Bill Vega, who would not talk to me and said to talk to the sales manager Bob Naste. Bob said I could buy my car back for the $17,800. I said great. I'll be right down with a check. He told me he would get the paper work and call me right back. And then you can lease the Diamante for $ 369.00 a month for the 66 months.

Never got a call. A few hours later I called him and he said, I could not have my car back. It's gone. Bob felt so badly that I was out and out lied to so that he knocked the payments down to $479.00 and shortened the lease by six months. I want the lease that was advertised in the paper.805-929-6983

Jerry Summers

P.S. I have the advertisement.CC Mitsubishi Corp. Retain Legal Consul CC Consumers Affairs Office


2 Updates & Rebuttals

Jim

Orlando,
Florida,
U.S.A.
Customer, You Are Wrong! ..No matter how great they make the deal sound, car leasing is CAR FLEECING!

#2Consumer Suggestion

Wed, July 09, 2003

Anytime I hear of a customer doing what you did, I cringe. Why on earth would you even consider such a cockamamie scheme of CAR FLEECING? Yeah, I know. The Dealer told you what a GREAT deal it was. Guess what? He's EXACTLY right! Dealers love CAR FLEECING because there's MUCH MORE profit in it for THEM. If any salesman or car dealer tells you otherwise, he or she is LYING! It is autosales 101..."Try to get the poor sucker into a FLEECE. You'll get a bigger commission!" Is there something illegal, immoral or unethical about profit? Of course not! But when that profit comes from BOGUS fee's and surcharges, that's FRAUD! For example, grossly exaggerating the wear and tear charges...claiming you need to pay them $500-$2000 for excess w/t on a car that is used! You pay them and then they send the car to auction where you'll never see it again or the "repairs" you just paid for. LESSON TO BE LEARNED: No matter how great they make the deal sound, car leasing is CAR FLEECING! Avoid it like you would aids or cancer!


John

San Luis Obispo,
California,
U.S.A.
We have tried many times to resolve this issue with the customer.

#3REBUTTAL Owner of company

Mon, June 30, 2003

Everything was properly disclosed at the time of sale. All docs were reviewed and signed by the customer. Every figure was disclosed, and approved and signed by the customer. I think the customer was telling a friend what he got for his car when he traded it in, and the friend might have said " I would have bought it for more than that". This might have got the customer thinking I could have got more for my car than I did. In an attempt to help the customer feel better about his purchase, we made an adjustment to the original deal, in the customers favor. I'm sorry our customer was not pleased with the deal, but I don't know what else could be done to resolve this matter. Sincerely,

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