- Report: #1391826
Complaint Review: BitQuick.co - Cincinnatti Ohio
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Author Confirmed
Why?
BitQuick.co
9435 Waterstone Blvd #140 Cincinnatti, 45249 Ohio, USA
Web:
www.BitQuick.co
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Business Rating:
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BitQuick.co, BitQuick, www.BitQuick.co CRIMINALS, THEFT AND FRAUD!!! They'll take all your money!! Cincinnatti Ohio
BEWARE!!! DO NOT LOSE YOUR MONEY!!!
I made an order online for $6,000.00 USD of bitcoin. The order was confirmed. I deposited the funds for the transaction into a bank account at a local branch. I uploaded the receipt for the deposit. All steps were confirmed via emails from BitQuick.co. Upon completion of my end of the transaction, BitQuick.co stopped responding to emails about the transaction. The BitQuick.co website states that transactions take 3 hours to complete. After several days, I have not received no bitcoins, no money returned, no email responses as to what happened.
They are criminals committing wire fraud and theft.
1 Updates & Rebuttals
Customer Satisfaction Achieved
#2Author of original report
Sun, September 24, 2017
Apparently there were some miscommunications. There were some mistakes on my behalf of the transaction, as well.
Within 24 hours of posting, BitQuick.co had sent the bitcoin to my bitcoin address and waived the transaction fee. They sent me several emails and called me to apologize for the delay.
I am a satisfied customer now. I believe that they do care about their customers and their business.
All businesses are bound to make mistakes. It's how the business handles these mistakes, and takes care of the customers afterward that is important.
Not only do I appreciate how they handled the situation, but I recommend BitQuick.co now.
