- Report: #267141
Complaint Review: Black Hawk Autoplex - Milan Illinois
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Black Hawk Autoplex
1920 E. First Street Milan, 61264 Illinois, U.S.A.
Phone:
309-558-2000
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Black Hawk Autoplex Fraud, rebuild credit, lies, overcharge, cars, loopholes, bypass, cosign, Black Hawk Autoplex, Milan Illinois
My husband and I went to Black Hawk Autoplex because we needed to build some credit. Since my husband had never had a loan, the financ office suggested we get a cosigner to get the interest rate down. My brother agreed to cosign. They gave us the keys and told us it would take a few days because they needed my brother to sign some forms and they had to mail them. We agreed to purchase the car for $13,995. We had a trade that they appraised at $1500 and we had an internet coupon worth $300 that they said would be applied to the price.
The credit information they sent to my brother to fill out as a cosigner was actually the purchase contracts! We had never seen the contracts and had no idea that they sent them to him. He called the dealership because he said it looked like he was the one buying the car. They reassured him that he was just the cosigner, but if they didn't have the signed forms in a couple days the deal would fall through. He signed them and sent them back.
Three weeks later, they called us to have us come in to do the paperwork. The same day, my brother go the first statement. My husband was not on the account and my brother had already purchased the vehicle. The payment was already due. All the dealership needed us for was to give us our plates. We signed nothing. We had no idea what our payments were or what interest rate we were given.
And, as it turned out, they charged us $15,995 and only gave me $700 for my trade and no $300 internet coupon for contacting them. They went completely around us and obligated us to a vehicle by lying to us and my brother.
I called the dealership and informed them that I thought there was a discrepancy on the paperwork. I told them that we had never seen the purchase contracts and we needed a copy. I spoke to Yen, who is a manager and owner. He said that he could not be held accountable for the fact that we were misquoted the purchase price or any of the other information. Oddly enough, our salesman no longer worked there. The person who did our financing paperwork no longer worked there. He insisted that my brother was aware that he was the only buyer for the car. He also blamed all of his other staff members for the errors and the fact that we were not given any of the financial information or copies of any contracts.
Do not buy from them. I contacted a local news station. They stated that because there were contracts involved, they couldn't help me, but let me know that they have received several similar complaints about them.
Jenn
Kewanee, Illinois
U.S.A.
The credit information they sent to my brother to fill out as a cosigner was actually the purchase contracts! We had never seen the contracts and had no idea that they sent them to him. He called the dealership because he said it looked like he was the one buying the car. They reassured him that he was just the cosigner, but if they didn't have the signed forms in a couple days the deal would fall through. He signed them and sent them back.
Three weeks later, they called us to have us come in to do the paperwork. The same day, my brother go the first statement. My husband was not on the account and my brother had already purchased the vehicle. The payment was already due. All the dealership needed us for was to give us our plates. We signed nothing. We had no idea what our payments were or what interest rate we were given.
And, as it turned out, they charged us $15,995 and only gave me $700 for my trade and no $300 internet coupon for contacting them. They went completely around us and obligated us to a vehicle by lying to us and my brother.
I called the dealership and informed them that I thought there was a discrepancy on the paperwork. I told them that we had never seen the purchase contracts and we needed a copy. I spoke to Yen, who is a manager and owner. He said that he could not be held accountable for the fact that we were misquoted the purchase price or any of the other information. Oddly enough, our salesman no longer worked there. The person who did our financing paperwork no longer worked there. He insisted that my brother was aware that he was the only buyer for the car. He also blamed all of his other staff members for the errors and the fact that we were not given any of the financial information or copies of any contracts.
Do not buy from them. I contacted a local news station. They stated that because there were contracts involved, they couldn't help me, but let me know that they have received several similar complaints about them.
Jenn
Kewanee, Illinois
U.S.A.
1 Updates & Rebuttals
Jenn
Kewanee,Illinois,
U.S.A.
Black Hawk AutoPlex, Fraud, Cosigner Scam, Deceptive Practices, Milan, IL
#2Author of original report
Thu, August 16, 2007
To update my report, I received copies of the contracts yesterday. The fraud only gets worse. The gentleman, Yen, who quoted me the contracts only gave me $700 for my trade was mistaken. They did give me the $1500 they originally promised. However, they sold us a $2000 warranty. They offered the warranty to us the very first day we were at their dealership. We very specifically said no. Black Hawk AutoPlex got my brother to sign the warranty agreement by leading him to believe that we were signing the same forms. I am amazed that they act as though they did nothing wrong. Let's see. We wanted to buy a vehicle, they sold it to my brother. They quoted us $13,995 and they sold it to him for $15,995. We said "No warranty" and they got him to sign the forms. The kicker is that they keep telling us that we can come back in a year and they will put it in my husband's name. What about that extended warranty that "we" are paying for that won't be transferred. Why would I go back and trust that they would keep their word next time. All together, we paid $18,908 for a $13,995 vehicle that only books for $14,200. We really didn't love buying from them like they guarantee.
