- Report: #409043
Complaint Review: Black Horse Pike Animal Hospital - Turnersville New Jersey
-
Author Confirmed
Why?
Black Horse Pike Animal Hospital
4250 Route 42 Turnersville, New Jersey, U.S.A.
Phone:
856-728-1400
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Black Horse Pike Animal Hospital NEGLIGENCE Caused the death of my Puppy! Turnersville New Jersey
This animal hospital is Horrible!!!!!!!!! I took my dog in to get neautered and they put the wrong size collar on him! He got hit by 2 cars out front and killed. Only offered 5 minutes of there time to try and find him! I looked for 3 hours for my puppy in the woods and rain! In the morning I returned to find him dead on the side of the road and when I called to ask for help to get him into the hospital, they replied they do not do that! They proceeded to ask for money for a cremation or burial!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They handled very poorly! Money, money money hungry!!!!!!!!!!!!!!!!!!!!!!!!! They submitted claim to their insurance company who wanted me to sign a release not to talk about the incident! I decided to decline on the offer so that people can be aware of what happened and hopefully prevent this from happening again!
I watched my puppy get hit by the (2) vehicles and have to live with this the rest of my life! No doctors ever called me after the incident on November 13th, 2008 to talk to me or apologize!!!!!!!!!!!!!!!!! This was the worst thing I have ever been through in my life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Michele
Westville, New Jersey
U.S.A.
I watched my puppy get hit by the (2) vehicles and have to live with this the rest of my life! No doctors ever called me after the incident on November 13th, 2008 to talk to me or apologize!!!!!!!!!!!!!!!!! This was the worst thing I have ever been through in my life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Michele
Westville, New Jersey
U.S.A.
2 Updates & Rebuttals
NOT KNOWN
WILLIAMSTOWN,New Jersey,
United States of America
bad claims from the hospital
#2UPDATE EX-employee responds
Sat, November 07, 2009
this company lies about everything especially janelle and sandy. when i was fired they falsely changed their records so i could not collect my unemployment. the lie about everything.
-
Turnersville,New Jersey,
U.S.A.
Re: Black Horse Pike Animal Hospital Negligence
#3UPDATE Employee
Sun, March 29, 2009
What was an extremely unfortunate and sad event has become even more so by the infactual listing that Michele has posted here so angrily. After the neuter surgery, the patient was discharged with his own leash and collar. The collar placed on him was the same collar he came in with. Shortly after leaving the building, there were screams in the parking lot and the staff found Michelle crying that her dog had gotten loose and ran across the highway. The staff of the animal hospital (4) left the hospital to try and help retrieve the pet. The police and animal control were also called for assistance. Tragically the dog was found dead by the side of the road. Devastated, two staff members went with a stretcher to retrieve the body and brought it back to the hospital. The owners were not charged for a private cremation. Additionally they were immediately refunded for the neuter surgery. The staff also made a clay paw for the owner, (a clay imprint of the pet's paw as a remembrance) as an additional display of sympathy. This incident was a tragic accident and in no way due to negligence of the hospital or the hospital staff. The staff of Black Horse Pike animal hospital is incredibly dedicated, passionate and above all professional. It is important to note that this posting is based on anger and sadness and not fact.
