- Report: #1495202
Complaint Review: Black Ops Tac - Utah West Jordan
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Author Confirmed
Why?
Black Ops Tac
7901 S 3200 W #217 Utah, 84088 West Jordan, United States
Phone:
1-800-889-9610
Web:
www.blackopstac.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Black Ops Tac none A mislead ad not stating what kind of actual product and not refunding me return of mail cost - pending on refund item cost!!! Utah West Jordan
I purchased online as it seem like everyone was on a bandwagon of selling things online about the same time. This Black Ops Tac Watch came to my email and it looked inviting to purchase things but the only thing I purchased was a smart watch, which didn't say clearly I needed a smart phone, blue tooth, or apps downloaded to get the watch going. I don't have those high end devices so I decided to return it for my refund.
This business will not email or mail you return label so therefore I had to pay out extra out of pocket to send the product back to them. I also sent them a receipt as they said they cannot see it clearly. To me, their ad seem to be misleading if not said I needed extra things to this smart watch in order for it to work. I told them since I"m not getting the mail cost from them, I want that refunded, as well. They said they only refund for the products returned to them.
2 Updates & Rebuttals
tammy
Henderson,Nevada,
United States
Just for REVIEW on Black Ops Tac Watch!!
#2Consumer Comment
Thu, May 14, 2020
I told Black Ops Tac I will put a review on them that's all i was going to do and wasn't expecting a dispute or disagreement back fromt them. This is not an exchange product but I returned one product ($7.97) back to business to get additional cost of postage ($3.90) which they said will not refund but only will refund for item returned when they get the item back to their business!! If I don't get my refund knowingly I did mail product back to them Monday, May 11, 2020, I will put a complaint on them then. Thank you, Black Ops Tac Watch!!
Walter
Columbia,South Carolina,
United States
Questions
#3General Comment
Thu, May 14, 2020
The return policy/ procedure is spelled out pretty clearly in their Terms and Conditions on the website. Did you follow them? Says to contact the for a return authorization but that the customer is responsible for the postage.
