- Report: #1208685
Complaint Review: BLAST FITNESS LLC - Nationwide
-
Author Not Confirmed
Why?
BLAST FITNESS LLC
Nationwide, USA
Phone:
2815789191
Web:
http://www.blastfitness.com/locations/tx/barkercypress
Categories:
Business Rating:
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BLAST FITNESS LLC ABC FINANCIAL INITIATED MY MEMBERSHIP AND CLOSED THE DOORS! KATY TEXAS ( BARKER CYPRESS ) TEXAS
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I purchased a membership on 1/12/2015 via the internet/website. By that weekend, when I went to work out, the club was locked down and doors CLOSED with a notice from the LandLord stating that they were locked out for not paying their rent. DATED 1/9/2015. Several days later, they re-opened and when I asked the employee what happened ( being a new member, I felt I had every right to be concerned ) I was advised that it was no big deal and that everything was resolved with the LandLord and that they were operating as usual. I have been back 3 times over the past week and the gym was closed down yet again. The notice states, the building is being foreclosed on. Today, the doors were unlocked and there was a Gold\'s Gym at Hwy 6 and Clay honoring the Blast Membership and this Blast Center is officially CLOSED for good.\r\nThe Gold\'s gym is between 9 and 11 minutes further away than the Blast Gym was according to Mapquest.com\r\nBarker Cypress Rd 5.71 miles\r\n10 mins / 11 mins based on current traffic\r\nHighway 6 N 6.52 miles\r\n9 mins / 9 mins based on current traffic\r\nI was advised to cancel the membership by the desk clerk who provided me with a sticky note with \r\n888 827 9262 and an account number of 035906757 hand written on it.\r\nI called and spoke to Marisol. I was on this call for a total of 33 minutes.\r\nShe put me on several holds during this time and came back to inform me that she is going to charge me a cancellation fee of $ 54.00. \r\nSo, I paid 23.00 to start my membership on 1/12/2015 ( I am still within my first 30 days of my membership as of today ), they then charged me another $23.00 auto debit ACH withdrawal from my account on 1/22/2015 for the next months fees for their 30 days cancellation requirements. NOW she is telling me that not only do I have to give them my additional $23.00 for February\'s dues ( EVEN though they do not have a facility for me to work out in my area now and I will not be able to utilize their membership for the next 30 days which I have already paid for ) but now I am paying ANOTHER $ 54.00 FEE even though they did not pay their rent on their building and they got evicted due to non payment.\r\nSince, this, I have looked online and have found HUNDREDS of other locations nationwide who have done this very exact thing to their members repeatedly in city to city to city. I believe this company is running a SCAM. They open a fitness club and establish a clientel and then get everyones bank info. Then once they hit a certain amount of members or a certain time frame, they CLOSE their doors at that location and KEEP everyone\'s money and from what I see, continue charging for memberships to facilities that do not exist. Please HELP.
1 Updates & Rebuttals
stephanie@abc
sherwood,Arkansas,
USA
ABC Financial
#2UPDATE Employee
Thu, April 02, 2015
Hello,
We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. I would like the opportunity to review your account and see that proper action has been taken. We strive to address all consumer feedback, positive or negative, and want to make sure your situation was handled properly.
Unfortunately, I was not able to locate your membership with the information provided in this post. Please email me at [email protected] with either your 9 digit agreement number or the home phone number on your account so that I may look into this for you.
Stephanie Cook
Customer Relationship Specialist
ABC Financial Services
