- Report: #1377730
Complaint Review: Blue line Auto Group - Phoenix Arizona
Reported By:
Gunnyz39 -
Albuquerque, New Mexico, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Blue line Auto Group
17410 Cave Creek Road Phoenix, 85032 Arizona, USA
Phone:
602-788-7000
Web:
www.bluelineautogroup.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Blue line Auto Group, Matt Keller, Kim Gifford Kept money from a 3rd party service contract refund Phoenix Arizona
The biggest issue I've had with this fraudulent company is their ability to hold funds on extended service contract refunds. $250 charge for my money which was refunded by Zurich. This company claims they do this for lawful reasons provided by their attorneys due to racial lawsuits. I had a phone conversation with Matt Keller the owner telling me he cannot give me my full refund because their policy is to charge $250 for warranty cancellations. I did not cancel, I sold my vehicle and no longer needed the warranty. The money is my money, prorated I get the refund as promised by Zurich. Zurich charged me a $20 processing fee (this is reasonable) and Blueline charged me $250. All because writing checks to customers is "a huge headache."
