- Report: #99845
Complaint Review: Blue World Pools | Verified Safe. Blue World Pools customers can feel safe confident & secure when doing business with Blue World Pools commitment to total customer satisfaction receives a positive report in customer support and product quality assurance. - Atlanta Georgia
3 Updates & Rebuttals Read More About : Blue World Pools | Verified Safe. Blue World Pools customers can feel safe confident & secure when doing business with Blue World Pools commitment to total customer satisfaction receives a positive report in customer support and product quality assurance.
Reported By:
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Murfreesboro, Tennessee,
Submitted:
Updated:
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Author Confirmed
Why?
Blue World Pools | Verified Safe. Blue World Pools customers can feel safe confident & secure when doing business with Blue World Pools commitment to total customer satisfaction receives a positive report in customer support and product quality assurance.
Atlanta, Georgia, U.S.A.
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REVIEW UPDATE: March 18 2019 : Blue World Pools remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Blue World Pools is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Blue World Pools has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Blue World Pools has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Blue World Pools remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected]
Rip-off Report Review:
EDitor's UPDATE: Positive Rating and Recognition has been given to Blue World Pools for its Commitment to Excellence in customer service.
After an investigation by Rip-off Report, we found that Blue World Pools is actively resolving complaints and addresses contractor issues. This EDitor has reviewed the Reports regarding Blue World Pools and has found a real and dedicated effort by Blue World Pools' management team to effectively resolve past, present, and future complaints. Many of which were just misunderstandings and have now been resolved. Rip-off Report found that the number of Reports is so very small in comparison to its total number of customers. We did find some reports that may have been posted by a competitor. Some complaints came from people who did not even purchase a pool from Blue World Pools. Blue World Pools has worked with Rip-off Report to make the changes necessary to give consumers additional confidence and trust to purchase Blue World Pools' swimming pool packages. The truth is, no matter how hard any company may try, including Blue World Pools, there are bound to be a certain number of complaints. No company or individual can ever satisfy everyone, All companies will get complaints How those companies handle those complaints is what separates good businesses from the bad ones.
Rip-off Report Investigation found that Blue World Pools is fully committed to resolving all complaints quickly and doing everything possible to satisfy its customers, whatever it takes. . Blue World Pools also takes appropriate action against any of its contractors who are found to have broken Blue World Pools policies and procedures. We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into context of its size.
More importantly, Blue World Pools executives recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation Blue World Pools has made many changes allowing their customers a smooth approach to a complete satisfying experience when purchasing a fun and enjoyable pool. Blue World Pools has great purchasing power because they buy in such a large volume, passing on those savings to their clients the best selection at an affordable price.. ..
Most businesses would never commit themselves like Blue World Pools has to the Rip-Off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. They are a unique shining example of commitment to customer service/satisfaction in their industry.
Read more about Blue World Pools Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Global Sun Pools Atlanta Georgia
Hey I too was ripped off. My husband and I have been fighting with the company since 6-10-04. We have yet to have our pool installed. We have spoken to many attorneys in Nevada and found out that we do have a case. Kendrick (head of instullation) yells everytime I speak to him. he put mr. ken pappaciano on the phone and again he yelled. The funny thing is I (the wife) am not on the contract. so by ken threating to take my home and garnish my wages a harrassment lawsuit is on the way. You may contact me to put our thoughts together by using the rebuttal box below. I have also went as far as contacting the bbb and also the attorney general in tn. They said that if enough people file a complaint on them they can be made to shut down permanentley CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. Tiffany Murfreesboro, Tennessee
U.S.A.
3 Updates & Rebuttals
Michael
Atlanta,Georgia,
U.S.A.
Response Please remember every company has disatisfied customers or salespeople.
#2UPDATE Employee
Mon, February 28, 2005
Please remember every company has disatisfied customers or salespeople. Just since this report began on our company we have dealt with approximately 203,183 customers. Of our management team the President has 24 years of pool experience, the Service Manager has 22 years of pool experience, the General Manager has 21 years of pool experience, the Credit Manager has 15 years of pool experience, and the Installation Manager has 9 years of pool experience. We advertise and sell pool priced from $299.00 to over $10,000.00. The customer chooses the pool that best fits their needs. We have sold thousands and thousands and thousands and thousands of pools.We have hired thousands of salespeople, associates, and installation crews. We have been told by our vendors that we are one of the largest pool dealers in the whole country and we have more safeguards to protect our customers and associates than any other pool company anywhere. No company, including but not limited to, Wal-Mart, Home Depot, General Motors, Bank of America, and Delta Airlines have 100% hapyy customers or associates. Even the Better Business Bureau has tons of complaints, (See badbusinessbureau.com). After adding up all the negatives contained in this report we still have over a 99.99% success rate. In comparison to the number of customers and associates we deal with our complaints are miniscule. No company is perfect but we are trying to be. Tiffany, correct me if I am wrong but wasn't your contract with Global-Sun Pools, Inc. a Nevada Corporation cancelled?
Krys
Pearl,Mississippi,
U.S.A.
Global Sun Pools will not issue deposit refund
#3Consumer Comment
Fri, September 10, 2004
We were going to get a pool from GSP and after waiting 2 months for instalation found out our credit didnt go through, probably because our name wasnt the only ones on the house, my parents names were on it to so im assuming they couldnt put a lien on it because of that, thank god. However they have and WILL not issue our $100 deposit refund until we get copies of front and back of check and send it to them (which we have and that was over a year ago). ~~~~$399....what a joke....TRY $13,000.00 and that is one of their cheap ones!!!
Tiffany
Murfreesboro,Tennessee,
U.S.A.
EVERYBODY THAT WAS RIPPED OFF BY GSP NEEDS TO CALL AG
#4Author of original report
Wed, July 21, 2004
Hello again I have spoken to the attorney general of Nevada and she told me that you could contact a lawyer in your state and possible filing a lawsuit an gsp depending on your situation. I also contacted to the attorney general of Georgia and spoke to a counciler. She again told me the same thing. She also stated that the more people that contacts the consumer fraud department of GA, the more that can get done. She said make sure to call the BBB in your state, GA, and also in NV. She said to also talk ot the ATTORNEY GENERAL of each state also. THE MORE PEOPLE THAT DO THIS THE MORE THAT WILL GET GONE!!!!!!!!!! all you have ot do is call.
