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  • Report:  #1259128

Complaint Review: BlueBird American Express Prepaid Card - Nationwide

Reported By:
Tom - Louisville, Kentucky, USA
Submitted:
Updated:

BlueBird American Express Prepaid Card
Nationwide, USA
Web:
bluebird.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I used BlueBird Check to pay my rent. Landlord presented the check and it returned. Charged 135$ fine to me, Finaly after discussion they reduced it to 50$, they said it is the amount their bank charged them for cheque return.

Then I wanted to stop using BlueBird. I thought of paying my credit card with it. I did credit card payment and that also came returned and they charged me 25$ fine. I then wanted to send them the details to get it reimbursed and looked for any customer support email, unfortunately they dont have one. Finally i send the documents by post and no reply . Tried calling them couple of times, waited more than 15 minutes each to get the call connected to an execute, didnt happen.

This is a total technically failed business. Nobody ever think of taking a Bluebird prepaid card.



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