- Report: #986676
Complaint Review: Bluebird American Express Prepaid - Internet
Reported By:
teegal -
Virginia Beach, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bluebird American Express Prepaid
Internet, United States of America
Phone:
Web:
bluebird.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bluebird American Express Prepaid Missing Money Internet
Don't get this card; I've never seen a prepaid card where you end up in the negative and no one can give you an answer as to why, I thought that was the point of having a prepaid card so you would not overdraft.
1 Updates & Rebuttals
ClassickWorld
Greensboro,North Carolina,
United States of America
I'm having the same problem.
#2Consumer Comment
Tue, December 25, 2012
Looked at my transaction history and I was -$268 dollars. I immediately called Blue Bird Amex. They kept putting me on hold and transferring me to this person and that person until someone had hung up on me. So there I had been on the phone for 54 minutes without a soltion and I get a hang up? I had to figure it out myself why I was in the negative. Comes to find out, they have been charging me TWICE for every WalMart and Kmart purchase I made. I called back and they said it was a new issue in the system and gave me a ticket number. Right now as of 12/25/2012 12:41 pm I am waiting for my money to be refunded back on to my account.
Bottom line is Blue Bird's customer service sucks, and the only time that I will be ever using this card again is to send money to other Blue Bird customers in my family... since it's FREE.
