- Report: #1273345
Complaint Review: Bluebird / American Express - Internet
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Author Confirmed
Why?
Bluebird / American Express
Internet, USA
Phone:
877 486 5990
Web:
www.bluebird.com
Categories:
Business Rating:
(0)
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Bluebird / American Express Stole money from my account Internet
I used the bill pay service from Bluebird by American Express. Seemed simple enough. Unfortunately the payee never received the funds. When I contacted Bluebird by American Express they acknowledged that the process failed on their end and stated they would refund the money on to my account within 48 hours. Well after several days and many phone calls the funds are still not on my account. The response from them is that the disrupted department is still investigating and their date for review is now another week away. Don't ever use this service. I'm now having to take legal action just to get my funds back.
2 Updates & Rebuttals
No Jim
#2Author of original report
Thu, December 10, 2015
I was traveling and decided to use that instead of travelers checks. Had to pay a bill that I didn't plan on from a distance and the only option was a paper check type transaction. They offer it but never actually sent the payment. There you go. Don't be so quick to judge everybody. It makes you come across as an a hole.
Jim
Florida,USA
Right!
#3Consumer Comment
Thu, December 10, 2015
Why are you using this crappy process to pay bills in the first place??? How about a checking account? What's that? Too many overdraft fees that you cannot get a checking account?
