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  • Report:  #282933

Complaint Review: Bluegreen - Boca Raton Florida

Reported By:
- Ft. Worth, Texas,
Submitted:
Updated:

Bluegreen
4960 Conference Way N., Ste. 100 Boca Raton, 33431-3311 Florida, U.S.A.
Phone:
561-912-8000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Deceptive practices, lying and making false promises were used to entice us to buy a timeshare. We were promised 6 "free" weeks of vacation, but not given the certificate for them until months later after I made several phone calls. When we received them, we found that it was not possible to use those weeks. We would not have made the purchase if we had been shown the certificate, which is only for a few resorts in very narrow time windows.

We were also told that we would be able to travel any time, any where. That, again was a lie. We have yet to travel to any destination we wanted to travel to, even after trying to get it at various times, with plenty of notice.

Another selling point was that this is something we would own and be able to pass down to our son. Now, only two years later, our points are almost worthless and what would get us a week at some resorts when we bought it, will now only get us a few days or no time at all. At this rate, there will be nothing to pass on to him except, of course, the club dues and maintenance fees.

And speaking of maintenance fees, they have just increased! We were never told that they would ever increase -- another item that was conveniently left out of the sales presentation.

Everything we based our purchase on was a complete lie! We bought this timeshare in good faith believing that Bluegreen would make good on their promises. They have not.

LaNelle

Fort Worth, Texas

U.S.A.


1 Updates & Rebuttals

Smithiekid1623

Bacup,
Europe,
United Kingdom
Points have not changed

#2Consumer Comment

Tue, November 06, 2007

I would just like to make the comment that we have been owners with BG since 2003 and the points value has not changed in that time. It is true that when new Resorts come on line that some of them can use a high number of points but the original Resorts are still the same ie The fountains is still 13000 points off season and 16000 points peak these are the same as when Bluegreen bought oasis lakes from Airtours back in 2003. Also common sense must tell you that MF will at some stage increase the MF on your own property also increase due to inflation increase in Insurance and property tax so why did you think timeshare would be any different ?. as for the "free" holidays well nothing in life is free the weeks offered are going to be when no one wants to go that is why they are available in the first place. If you cant use your points rent them out www.mytimeshrerentals.com join the Yahoo bluegreen group and you will get lots of info on how to use your points

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