- Report: #418849
Complaint Review: BlueHippo - Baltimore Maryland
-
Author Confirmed
Why?
BlueHippo
www.bluehippo.com Baltimore, Maryland, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BlueHippo Unfullfilled promises, made payments will not ship computer, expected more, very disappointed,being disrespected, feel as through money has been stolen from me, and i was decieved and lied too. Baltimore Maryland
I ordered a computer from Blue Hippo in August 2008, I was told after I made 7 payments without fail that my computer would be shipped. My 7th payment was made 12/08/08, I received a email from them stating I had completed my 7 payments and my computer would be shipped out shortly, I called customer service to get delivery date, I was on hold 2hrs and 30 minutes before a customer service rep answered, he said did not have a date yet from the manufacture and i should be getting a email in about 2 weeks with this info,
After not hearing anything.(it had been about 3 wks) I called back and was told that I need to allow more time, I asked why, they said it takes 4 weeks to complete the ordering, So I allowed this time and called back only to be told that all my payment and paperwork is in order and that they are putting a rush on it and emailing the manufacture and for me to call back in 2 weeks to check the status.
I called back after the 2 weeks, they advised me that the manufacture replied and stated it will go out soon, I asked for a date, they did not have one and to allow more time. They stated it would be a brand new DELL computer., The price also changed after they started taking them out of my account. I have canceled my order they have taken almost 900.00 and I have not received a thing.
Cheryl
Mobile, Alabama
U.S.A.
After not hearing anything.(it had been about 3 wks) I called back and was told that I need to allow more time, I asked why, they said it takes 4 weeks to complete the ordering, So I allowed this time and called back only to be told that all my payment and paperwork is in order and that they are putting a rush on it and emailing the manufacture and for me to call back in 2 weeks to check the status.
I called back after the 2 weeks, they advised me that the manufacture replied and stated it will go out soon, I asked for a date, they did not have one and to allow more time. They stated it would be a brand new DELL computer., The price also changed after they started taking them out of my account. I have canceled my order they have taken almost 900.00 and I have not received a thing.
Cheryl
Mobile, Alabama
U.S.A.
