;
  • Report:  #42662

Complaint Review: Bob's Tropical Pet Center - Woodhaven New York

Reported By:
- Broad Channel, New York,
Submitted:
Updated:

Bob's Tropical Pet Center
9110 Jamaica Avenue Woodhaven, 11421 New York, U.S.A.
Phone:
718-441-3273
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Basically, I bought a puppy (a toy rat terrier) from Bob's Tropical Pets on Jamaica Avenue. Immediately the puppy, who I named Whitney, started showing signs of illness.

She was coughing terrible and throwing up. When I took Whitney to the vet she was diagnosed with Tracheitis (spelling??) and had to have a very costly procedure in order to remove "debris" from her throat.

When I contacted Bob's to seek reimbursement I was told "TOO BAD, BRING THE THING BACK". I was astonished. Naturally I did not want to return the puppy, all I wanted was reimbursement for the procedure.

Anyway, Whitney is left with a lifelong condition, which was not disclosed to me at the time of the purchase and they don't care.

In my dealings with them I was treated very poorly. I came to the realization that the people that work at Bob's are in the wrong business and I feel sorry for any animals that are there and any people that shop there.

I contacted the Better Business Bureau and the Attorney General's Office and nobody could help me. In the future I would not buy from a pet store.

Jennifer

Broad Channel, New York
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//