- Report: #33052
Complaint Review: Body of Change - Phoenix Arizona
-
Author Not Confirmed
Why?
Body of Change
3101 W Peoria Ave Suite 102 Phoenix, 85029 Arizona, U.S.A.
Phone:
888-3572474
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Body of Change ripoff Phoenix Arizona
I have been a member of Gold's Gym in Raleigh, NC for over a year. A Body of Change personal trainer talked to me about getting a personal trainer to "enhance" my workout. For the first few months, everything was great. Then in August 2002, they changed the manager and the trainers at the location I work out at. At the end of August, I spoke to the new manager about my financial standings and that I needed to freeze my account. I was told by him that I needed to put something in writing and that he guaranteed that it would be taken care of immediately.
Well, to my surprise, I was charged at the end of September for the monthly fee. I called the corporate office to see what happened. The representative that I needed to speak to was busy with a client and would call me back. That was 31/2 weeks ago and I have yet to receive a call. Every time I go to Gold's gym, I never see any Body of Change employees-not even the Body of Change manager. I was looking around today for ways to contact Body of Change on the internet and came across a report written by a client of Body of Change (in LA) with the same situation.
I have not gotten as far as she has, but it is obvious that Body of Change is a scam.
If you want a workout-don't hire a trainer!!!
Theresa
Raleigh, North Carolina
Well, to my surprise, I was charged at the end of September for the monthly fee. I called the corporate office to see what happened. The representative that I needed to speak to was busy with a client and would call me back. That was 31/2 weeks ago and I have yet to receive a call. Every time I go to Gold's gym, I never see any Body of Change employees-not even the Body of Change manager. I was looking around today for ways to contact Body of Change on the internet and came across a report written by a client of Body of Change (in LA) with the same situation.
I have not gotten as far as she has, but it is obvious that Body of Change is a scam.
If you want a workout-don't hire a trainer!!!
Theresa
Raleigh, North Carolina
1 Updates & Rebuttals
Jill
Cincinnati,Ohio,
U.S.A.
Please don't let this bad company reflect all trainers
#2Consumer Comment
Sun, April 06, 2003
I too have had a bad experience with Body of Change but, luckily, it did not involve money. At any rate, I've seen a lot of people here say "Don't use trainer". So I wanted to say, don't give up on personal trainers. There are a lot of good, reputable trainers out there who have the proper training, knowledge and work ethic. The hard part is, a lot of them may not be able to work in the larger chain gyms, without being employed by those gyms or by a company like Body of Change. As a result, you may have to (as someone suggested) smuggle them into your gym. How do you find a good trainer? Well, for one thing, do your homework. Make sure they are certified. There is no law agains asking to see their certification. Heck, hair dressers post their licenses on the wall for everyone to see, so should personal trainers. But also, ask them about their education. Did they take courses on personal training and exercise science? Did they attend seminars and workshops? Or did they cram for a week, pay the fee and take the ACE exam? Ask for a resume and references. I know this seems like a lot but, it's your BODY, your HEALTH, and your MONEY.
