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  • Report:  #539256

Complaint Review: Boniface Hiers Mazda - Kia Of Melbourne - Melbourne Florida

Reported By:
SRW - Cocoa, Florida, United States of America
Submitted:
Updated:

Boniface Hiers Mazda - Kia Of Melbourne
880 South Apollo Boulevard Melbourne, 32901 Florida, United States of America
Phone:
3219519595
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a Mazda CERTIFIED used car. A few weeks after the purchase when I took the vehicle to have the tires balanced, I found out that 1 wheel was damaged. When I called Karl Jansons, the Internet Manager who sold me the car, to report this situation, he suggested that it may have happened AFTER I purchased the car and that the dealership shared no responsibility. I purchased a reconditioned wheel but the car still did not ride well. A few weeks later, I had a tire dealer balance the tires, again, and found out that a 2nd wheel was damaged. I called the dealership and spoke with Scott Rhodes, who claimed to be a manager. He was not only sarcastic, but also suggested that it might have been bent AFTER I purchased the vehicle. Apparently, this is a standard response from this dealership.


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