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  • Report:  #845540

Complaint Review: Boost Mobile - Internet

Reported By:
Michael - Junction City, Oregon, United States of America
Submitted:
Updated:

Boost Mobile
Internet, United States of America
Phone:
Web:
www.boostmobile.com
Tell us has your experience with this business or person been good? What's this?
On Friday the 24Th i contacted your so called CSRs 15 different times over a 11 hour time frame. The issue I am having is I am NOT receiving short code text messages from 95495. I was told so many different reasons as to why, only to find out at almost 5pm PST that a ticket needed to be submitted. So i talked to a supervisor Charlie id# TS704066 who had a rep named Daniel id# NI447476 submit one for me.

Was told it would be another 24-72 hours( did i mention i was on the for 11 hours ). Fast forward to Sunday 02/26 when called to check this ticket, I was finally told that I could NOT RECEIVE the short code due to the type of encryption the debit card company uses and the device I have.

On 02/27 I was finally told that the short is not compatible with Boost Mobile, and that there nothing more to be done. So now after all the time and stress that Boost put me throughout they CAN not and WILL not even compensate me.


5 Updates & Rebuttals

Durwood

United States of America
How to sue Boost Mobile

#2General Comment

Mon, March 26, 2012

Do you have a LOT of patience?  It may be worth your while to sue them in small claims court.  Boost Mobile is so stupid you probably will win.  

1.  Make sure there is a Boost Mobile store nearby.  Not Radioshack, not some store that sells boost.  But a boost mobile store.  This will come in handy later...

2.  Double and triple check how to file a lawsuit in small claims court.  I can't stress this enough.  If you do it right, these idiots will have no choice.

3.  File that suit for the maximum allowed under your state's law.

4.  If Boost Mobile shows up, you can immediately move to dismiss if you get anxious.  But they probably won't show up.

5.  Here is the patience part.  When a company doesn't show up, then the judgement defaults to your favor.  That means, you get a worthless piece of paper that says they owe you.  You should have done your due diligence and talked with a consumer's rights group (step 2) and see if it's worth the time and effort to file suit.  When you win, you must get some sort of garnishment PLUS interest accrual.  You must get the judge to give you the right to seize their property to satisfy the judgment.  Otherwise Boost Mobile can laugh at you forever, or worse, let you talk to their non English speaking mongoloid retarded idiots who can't even pronounce their fake english names, and who could not care less if you fall over dead.  You will have to talk to a consumer advocacy group and see what the law in your state will let you do, to give your judgement some teeth.

In my case, I sued a property manager for something egregiously stupid that they did.  They were clearly in the wrong, and they were forced to let me back in my apartment

(I got locked out, I was not late, I was in no way in any violation whatsoever, I had a breakup and my ex said "change the locks" and in my state, you ***can not*** change the locks without giving a key to everyone on the lease.  I was the only one on the lease, he was not on the lease.  So I had them change the locks AGAIN at their expense, give me a key, and not give my ex a key.  According to law, I had to give him three days notice to move out, and then I changed the locks again and put his crap on the curb, according to the law.  Then my court case was technically done and I should have dropped it.  I showed up to court because you had to put a monetary value on things, so I put the max value allowed in my state.  I was goign to drop the thing, but I was feeling like a jerk, simple as that, no other reason.  If they had shown up, I would have moved to dismiss.  But they didn't show up so it was all gravy for me. 

I had the judge put a lein on the property.  If they ever ever sold it or something, they'd have to pay me first to release the lein.  If they never sold it, then all I had was a piece of paper that said they owed me money.  This is the reality, you are owed money, you won, but you may never be able to legally collect.


6.  Wait SIX OR NINE MONTHS before you do anything.  Let Boost forget.  Because if they don't show up and you win by default, they can still contest.   They can still contest 10 years later!  But after about six months, if they contest, the judge will become furious with them for disrespecting the court by blowing off the judge for six months.  Six months in my state is a good time frame.  Your consumer advocate will know how long to wait.  This is why you get the interest tacked on...

7.  With Boost Mobile, there are in my state, Boost Mobile stores.  I'm probably going  to sue Boost for egregious stupidity and mispronunciation of Engrish words and names -- no, her name was not Becky.  She didn't even have a long e "Beck-eeeee" in her language.  What I'm going to do, and what you should do, is find out how to give your judgement teeth, if in fact you win.  When it comes time to collect, I will be able to call boost mobile, send them bills, and call them 100 times a day for collection efforts, and just to be a jerk.  Call them whenever someone cuts you off in traffic.   Call them whenever you have a bad day.   Call them whenever you get asked to do something at work that you don't like to do.   They are a business, not a private household, so you can call them to try to collect the money every five seconds 24/7.  If they get mad, they can always complain to the court -- the same court they blew off six months, a year, two years ago.  The judge will ream them and you will get extra ice cream for desert because you got to be a jerk (or some other unprintable name) and you can get by with it.   NOTE YOU HAVE TO FOLLOW THE LETTER OF THE LAW.  THIS IS NOT ABOUT RIGHT OR WRONG.  THIS IS NOT ABOUT THE SPIRIT OF THE LAW.  THIS IS ABOUT FOLLOWING THE LETTER OF THE LAW.  YOU DO NOT TAKE ONE TIP TOE STEP OUTSIDE OF THE BOUNDARIES OF WHAT YOU ARE LEGALLY ABLE TO DO.  YOU DO NOT THREATEN TO SEND THEM A LETTER BOMB.  You only call and in stern but non abusive language, you find Someone In Charge, you pick your victim, and you call them constantly.  Make sure they are a higher up who is the end of the line, who cannot pass your call on to someone else without looking bad to their boss.

You legally give them heck.  And here is the best part.  When they don't pay, you can file something with the court and police -- you already know what to do because what have you done?  YOU HAVE BECOME AN EXPERT THANKS TO THE HELP OF YOUR CONSUMER PROTECTION AGENCY, AND YOU ARE ACTING WITHIN THE STRICT BOUNDARIES OF THE LAW so you don't get your butt sued off when you screw up.  You must be perfect.   There is a way, I don't know how, but for something like Boost Mobile, that has a store in my state, and in my city, and in that store is real, tangible property that belongs to boost  (NOT TO RADIO SHACK, OR BEST BUY, OR SPRINT EVEN)  and boost alone.  You will have to dot your i's and cross your T's and be perfect, but if you are, you might just be able to get a police escort down to the Boost store, and the police will walk in, serve them papers, and you will proceed to auction off the contents of the store.  Start with the office furniture.  Always start with the office furniture.  You don't want to be an auctioneer.  And you don't want 500 dead cell phones.  By the time the staff is in hysterics because they have nowhere to sit and nothing to write with, I promise, Boost Mobile will send their lawyers down there.  You don't back down.  You let the police handle it.  The lawyers will quickly realize that it's easier to cut you a check.  You will insist on a cashiers check.  They will get you a cashier's check and you will use that check to go to Cabo.

They can't sue you (probably, check to make sure) for suing them.  If they try, then you get a big attack lawyer, and countersue, and you will win if you are patient and persevere and do not blink.  It's all a game of legal chicken.  Whoever blinks first loses.  Don't blink first.  That's all you have to do.  Be exceedingly perfect, and don't blink first, and you will win.

Anyone can sue anyone for any reason in this country.  If you sue Boost Mobile for hanging up on you, the judge will throw the case, and you, out of his court.  If you can monetize that, time spent and mental anguish, then that's the way to go.  And no judge would doubt that spending ALL. FREAKING. DAY.  for THREE DAYS on hold talking to 20 different people telling you 20 different things, no judge will say tough luck, you can't prove mental anguish.  My blood pressure is probably through the roof just writing this.  I could probably sue Boost Mobile because of your problem.



REMEMBER.  Think of this as gravy.  You probably won't get anything.  If you do, it won't be for YEARS.  Literally, YEARS before you get this resolved.  So don't die in the meantime or you lose.  Dying = blinking first.  Don't count on this to pay for baby's diapers next month.  This is gravy bonus money that you will probably never ever collect.  But for the cost of a filing fee and some serious research time, you will end up being able to say, yeah they scrwwwed you but it wasn't free, and you got to take a big giant bite out of their butt and you got to be a big giant mega fly in their ointment.

If enough people do this, then who knows?  You still may not get paid, but Boost Mobile just may start employing real live humans, who speak real live English.

Or you could get your own reality show out of it.

Just do it to be a beyotch and to show Boost your extreme levels of Charisma Uniqueness Nerve and Talent.  Think of it as performance art.  You might end up with five or six grand.  That's about all you will end up with.  That's not a lot of money, but it is a week in Cabo, and some expensive tequila.




winkey

Junction City,
Oregon,
United States of America
sorry

#3Author of original report

Wed, February 29, 2012

The least Boost can do is to pffer a free months service, however I just got off the phone with them and they told me they DO NOT offer ANY compensation at all. So I will just stop using them and file a complaint with the BBB.


Robert

Irvine,
California,
U.S.A.
Sorry

#4Consumer Comment

Tue, February 28, 2012

But when you post on a PUBLIC web site you make it anyone's business who cares to reply, whether or not they are an employee.  Which by the way I am not.

You still haven't said how you wanted to be compensated for all of your "stress".


winkey

Junction City,
Oregon,
United States of America
Re:So

#5Author of original report

Tue, February 28, 2012

The fact that it took 11 hours & 15 people to TRY and reslove this one simple issue. THAT'S what stressed me out. And if you don't work for Boost Mobile then it is of NO concern of yours.


Robert

Irvine,
California,
U.S.A.
So..

#6Consumer Comment

Tue, February 28, 2012

I have no idea what was so important and stressed you out so much by not being able to get a short code to work.

Exactly what type of "compensation" are you looking for

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