- Report: #1067010
Complaint Review: Boost Mobile - Internet
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Author Not Confirmed
Why?
Boost Mobile
Internet, USA
Phone:
18664027366
Web:
www.boostmobile.com
Categories:
Business Rating:
(0)
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Boost Mobile Sprint Service has gone from 3 to 4 bars to zero at my home with no resolution. Internet
I've had Boost Mobile since March/2013 with very few complaints, until about two weeks ago.
Since then, my service at my home and most places near where I live and at work have little to no service available.
I previously had 3 to 4 bars at both my home and work which is 20 miles from home.
I have this service on two different phones, an LG and a Samsung, with identical symptoms.
PRL search and complete factory resets on both phones has not helped in he least.
After leaving an email at their site a nice south Asian lady called me and said that they indicated that equipment was being upgraded near where I live and it would be much better in two days.
It has been three days now and the service is just as bad.
I am a single parent and rely on my phones to keep in touch with my children while I work and for emergencies.
This is a prepaid service and I have been prompt as I have earned their rewards for such.
As this is a prepaid service, I believe they are in violation of contract and trust as their service is not being provided after payment.
I will now, at much added cost, have to shop and change providers to maintain my saftey and security for my family and am outraged at the customer no-service of Boost Mobile.
