purchased this phone in November of 2014 from Bost Mobile could not heare when held to the ear, i took it back on two occassions in Greenville, SC. Then once i move to Ga 2 months later Ga. i tried to get the problems corrected, over a period of 7 months, no one could help me all i was told was send the phone back to kyocera, then i contacted kyocera they said call Boost get a loaner phone and mail phone, Boost refused, been a customer for over 8 years with them. today when i complained to Boost their customer serive agent cut my sevice off and said send the phone to Kyocera. I was devesated with angry, had to go to have phone service cut back on, now i have to wait and send phone in to kyocera plus have no serive for three weeks in order to get it repaired. boost mobie is getting an F rating in customer serive from this person and a disconnect after my phone phone is repaired.