- Report: #396907
Complaint Review: Bragada Advanced Sleep - Poughkeepsie New York
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Author Confirmed
Why?
Bragada Advanced Sleep
8 Raymond Avenue Poughkeepsie, 12603 New York, U.S.A.
Phone:
845-454-4919
Web:
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Tell us has your experience with this business or person been good?
Bragada - Advanced Sleep Bragada Mattress is a ripoff. Horrible product & customer service. Poughkeepsie New York
I purchased a Bragada mattress in June'07. Within 5 months the mattress began to deteriorate and I could no longer sleep on it. It sagged in the middle, leaving me with sleepless nights and backaches in the morning. I have sent many emails to the company and each time they insisted this is not a warranty issue. They continually asked for more & more photos, which I sent. It took them weeks to respond. I was then told to contact the corporate offices, which I did. They never responded to me. When I finally spoke again to Karen in Customer service, she told me they never respond. I have spent hours upon hours taking photos, calling, emailing, and I am still left with a faulty mattress that they take no responsibility for. I spent $1100 for a mattress claiming to be of superior quality that would last me a lifetime. It lasted all of 5 months. It has now been almost a year since I initially contacted them to help me resolve this issue and they have done nothing to help.
I am left feeling disregarded and totally ripped-off.
Davida
San Anselmo, California
U.S.A.
I am left feeling disregarded and totally ripped-off.
Davida
San Anselmo, California
U.S.A.
1 Updates & Rebuttals
Haroldsays
Scranton,Pennsylvania,
U.S.A.
The owner of Bragada Mattress would love to hear from consumers regarding their complaints
#2Consumer Suggestion
Fri, June 12, 2009
Hello, I am a consumer advocate for HaroldSays. Mr. Vincent Simmons, owner of Bragada Mattresses would like to hear from anyone personally who has a complaint regarding a Bragada Mattress or his company. His contact information is: Mr. Vincent Simmons Bragada Mattress 778 Main St Poughkeepsie, NY 12603-1827 (800) 478-9098 x102 Email: [email protected] Please respond to Mr. Simmons within 3 business days regarding your complaints and he will be delighted to get back to you. If you wish to communicate with you my contact information is: Harold Cameron Chief of Helping People HaroldSays Phone: (570) 341-6796 Email: [email protected] Website: www.haroldsays.com Thank you. "Love wins!" Harold
