Brandi Thompson
Plano,#2REBUTTAL Owner of company
Tue, February 21, 2012
I am the owner of this company. This person did not tell the complete story. She still claims that she didn't know that a family member was essentially 'buying' votes, which is fine. Here's some facts from my side.
First, since she claimed NOT to know, I offered her a second place prize. I took several hours and went over all the votes for the contest, looked at profile after profile (which, by the way, you could tell many of them were profiles ONLY used for voting, which are fake and by Facebook rules, illegal) and I offered to count around 60 votes, which was including some I felt were suspicious. I said this would put her in second place and she could have the second place prize. She did not accept this prize. I felt this was more than fair, yet she acts as if I did nothing for her.
I did post a sad post on my Facebook page that did NOT name any names, and I did remove it later. I was very upset about the whole thing, because this person DID try and threaten to shut my page down claiming I was breaking Facebook rules (I wasn't).
Here is an exact email I sent her:
Hey M,
Thanks so much for your response. It is unfortunate that well meaning family members can make the wrong choice in their eagerness to help out sometimes. Those particular screen shots were just a couple I found quickly, I didnt do extensive digging. I went ahead and took the time to look at each profile that voted on your entry. I was trying to be generous with what I found but there were around 60 confirmed profiles that came from vote exchange type links plus 20+ other suspicious looking votes (people in hong kong or other countries who do a lot of obvious voting or spamming). But, since you didnt know this was occurring I am not going to disqualify you from the competition. But, I also cant give you the win. Even if I say you have 60 valid votes, there was someone in the contest who had 100 valid votes. I am willing to offer
you a second place prize which is the $75 credit towards a session.
I really hope you and your family dont think Im trying to be mean here, Im really not. I just want it to be fair to everybody included!
-Brandi
I am happy to provide screen shots as well. I am sorry that this whole situation happened and that this person is so unhappy that I did not allow fake profile and "bought" votes to count toward her winning. I am an honest and hardworking person with hundreds of happy clients. I remained professional in all of my communication with this person as well. I stand by my decision in all aspects.