- Report: #906878
Complaint Review: Brown Hand Center - San Antonio Texas
Reported By:
Jill -
San Antonio, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Brown Hand Center
18518 Hardy Oak San Antonio, 78258 Texas, United States of America
Phone:
1.800.214.4263
Web:
www.brownhandcenter.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Brown Hand Center Small Incisions, Enormous Bill San Antonio, Texas
I was lured by the advertising and the promise of a quick recovery. My initial visit lasted 10 minutes. I talked to the doctor who was ready to operate on both hands for carpal tunnel and also include a surgical procedure for DeQuervain's tenosynovitus. I was also scheduled quickly for a nerve test to confirm doctor's diagnosis. My "co-pay" was $20.00 that day. I assumed they were an in network provider due to the low amount on the copay.
I went home and did additional research and found they had an F rating from the Better Business Bureau. I called my insurance company and found out that they are not covered by Humana. I cancelled my nerve test. Two weeks later, my insurance comany sent me a statement saying that the 10 minute diagnosis cost $350.00. Of course, because they are out of network, I owe most of it. Can you imagine the cost of the surgery? My provider said the nerve test would have been entirely up to me.
I went to an in network provider and instead of immediately setting me up for a very costly surgery (especially if done at Brown), I was given a steroid shot that fixed the Dequrvain's and I was given excercises to see if that worked first. Amazing how I wasn't being shuffled into surgery quickly and blindly.
Long story short, stay away from Brown unless you are willing to bleed money.
I went home and did additional research and found they had an F rating from the Better Business Bureau. I called my insurance company and found out that they are not covered by Humana. I cancelled my nerve test. Two weeks later, my insurance comany sent me a statement saying that the 10 minute diagnosis cost $350.00. Of course, because they are out of network, I owe most of it. Can you imagine the cost of the surgery? My provider said the nerve test would have been entirely up to me.
I went to an in network provider and instead of immediately setting me up for a very costly surgery (especially if done at Brown), I was given a steroid shot that fixed the Dequrvain's and I was given excercises to see if that worked first. Amazing how I wasn't being shuffled into surgery quickly and blindly.
Long story short, stay away from Brown unless you are willing to bleed money.
