Complaint Review: BSA Business Solutions Of Arizona - Phoenix Arizona

In about march of 2001 I believe we needed a copier. We contacted Business

Solutions of Arizona to buy one. So they brought one out, it was so old they

could not get parts for it and we were in a business lease with Lyon Financial Solutions inc.with it sitting waiting for parts. It never worked. We finally after about month and a half

contacted them and wanted out of the lease. They explained that we were

stuck with the lease and that the only thing we could do was to go to a

newer model. So we had no choice, we either kept the non working machine or

get the new one, either way we could not get out of the lease. We got the

new machine and then it was so new that they could not get any supplies for

it and again it sat idle and we kept paying the lease. We then had some

problems with our company and just were so frustrated with the copier

situation that we just wanted it picked up. I had talked to Kim Staundt at

Business Solutions of Arizona, and she said that it was no problem since we

were having so many problems with it. I kept calling them asking, when are

you picking it up finally after two or three months someone at Business

Solutions of Arizona, said, "they do that if you break a lease to make the

case look better. I finally called them about every half hour and bugged

them until they came and picked it up.

Stanley Hammerman is now on the case and they have met with us and we even

offered 5000.00 to settle it we have no money to pay the 24,000.00 they

speak of for this 2000.00 copier, and they told us we were better off filing

bankruptcy. They dismissed the thought of resolving this in an amicable way

that was even beyond fair. Now they have their evil hands on our bank

account and have put a hold on 9000.00 of the funds that are the property of

my mother in law and her sisters for the earnest money on a house. They are

getting elderly and we wanted them nearby so that we could help them out in

the future. We have 2 teenagers and cannot buy groceries for our family.

please look into this matter. We wanted it over but they are just out to

kill us I think. We really want it resolved.Their receptionist will not talk

about anything but how we are supposedly not talking to them when we call. I

can't figure them out. Here you call trying to work with them and she says

that you never called. We never knew that this was ongoing. Stanley

Hammerman recommended bankruptcy last time we talked... We were never aware

of anything going on like this or we would have been right on top of it.

So the garnishment was on and we filed to dispute it. The day before the hearing Hammerman & Hultgren went to the bank and told them that we had not responded and got the funds. They purjered themselves and defamed me with my bank. We had Desert Schools fcu put a stop payment on it and faxed the hearing confirmation to them as soon as we could get home.

At court we again tried to settle for 5000.00 which is more than fair, and Vincent said that because we complained that we were not on very good terms to negotiate a settlement. So now we have set another hearing date for next week and the total is now 30,000.00.

Tom

Tempe, Arizona
U.S.A.