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  • Report:  #145022

Complaint Review: BUDGET RENT A CAR - VIRGINIA BEACH Virginia

Reported By:
- BEVERLY HILLS, California,
Submitted:
Updated:

BUDGET RENT A CAR
VIRGINIA BEACH, 23462 Virginia, U.S.A.
Phone:
757-687 2002
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On March 25, 2005 I received a charge of $3974.15! on my Providian Visa from the Budget rent a car comp. The car was taken by Kansas Highway Patrol on March 2nd and as per instructions by a Budget employee was held for them. I have enclosed the Incident Narative Report fiiled by officer. Even though the rental company knew full well where the car was being held for them, and that it was not in my possession anymore, they continued to harass me as per the whereabouts of the car and charged my account until March 25th!

I wrote a letter of complaint to Budget on March 22nd but I did not get any result. I believe that Budget acted very irresponsibly and dishonestly, continuing to charge my account, even though they were informedthat the car was not in my possession and was being held for them by the Kansas Highway Patrol since March 2nd!

Thank you for your assistance in this matter.

Sicerely,

Tatyana

BEVERLY HILLS, California
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


4 Updates & Rebuttals

Bill

Cotuit,
Massachusetts,
U.S.A.
DWI

#2Consumer Suggestion

Fri, October 07, 2005

You either were stopped DUI or arrested on a prior.


Cj

Clarence,
New York,
U.S.A.
about your charges

#3Consumer Suggestion

Tue, August 16, 2005

just a question. when they did take your car from you. did you have an unauthorized driver driving at the time. because they will charge you for that. as well as any loss of use charges


Julie

Guthrie,
Oklahoma,
U.S.A.
What you don't mention...

#4Consumer Suggestion

Sat, June 04, 2005

You don't mention why the car was being held by law enforcement and what part you played in it being held by them?


L

Goose Creek,
South Carolina,
U.S.A.
A helpful hint hope this helps your sitution

#5Consumer Suggestion

Sat, June 04, 2005

Most car rental companies have a charge for "loss of use" when the vehicle is damaged or impounded. You may avoid this charge if you purchase the rental companies "full cdw" or collision damage waiver. hope this helps your sitution

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