- Report: #360320
Complaint Review: BURGESS SEED AND PLANT COMPANY - BLOOMINGTON Illinois
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BURGESS SEED AND PLANT COMPANY
905 FOUR SEASONS ROAD BLOOMINGTON, 61701 Illinois, U.S.A.
Phone:
309-662-7761
Web:
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BURGESS SEED AND PLANT COMPANY Will Not Backup Guarantee, Just A Run Around. BLOOMINGTON Illinois
In Febuary 2008 I ordered some plants and bulbs for the yard. The order was as follows: 200 Privet Hedge, 1 perennial bargan, 6 mixed Russel Lupines and 2 Color in the Shade. Totaling $154.73 which realy is not much but I disabled and living on a fixed income. They were receiced in March and planted the same week. As we planted we came up short 30 trees. I phoned them and was told everything had to be done via the mail. So I thought I would give it some time to see if anything else would need to be replaced.
On April 25, 2008 I sent in a list of things needing replacement along with the original shipping lable as instructed. The list was as follows: 30 trees shorted along with an additonal 42 that had died. In addition everything else died or did not come up. (I kept everything watered as needed. I have the high water bills as proof.) As of June 2008 I had not gotten a reply. I called agian to see where the order was. I was told no record was shown for a request for replacement. The lady I talked to did a replacement order by phone.
In July 2008 (long passed planting season) I received a letter stateing I need to send in a copy of my canceled check. Along with the list needing replacement.
Now here in August 2008 still nothing. I called again and was told they have not received my letter. The mail is slow but not 4 weeks slow. I'm at the end of my rope. As well as the planting season winter will start rolling in. And still no plants or money.
Robert
Richton, Mississippi
U.S.A.
On April 25, 2008 I sent in a list of things needing replacement along with the original shipping lable as instructed. The list was as follows: 30 trees shorted along with an additonal 42 that had died. In addition everything else died or did not come up. (I kept everything watered as needed. I have the high water bills as proof.) As of June 2008 I had not gotten a reply. I called agian to see where the order was. I was told no record was shown for a request for replacement. The lady I talked to did a replacement order by phone.
In July 2008 (long passed planting season) I received a letter stateing I need to send in a copy of my canceled check. Along with the list needing replacement.
Now here in August 2008 still nothing. I called again and was told they have not received my letter. The mail is slow but not 4 weeks slow. I'm at the end of my rope. As well as the planting season winter will start rolling in. And still no plants or money.
Robert
Richton, Mississippi
U.S.A.
