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  • Report:  #206896

Complaint Review: BurnFatHoodia - Ontario California

Reported By:
- Oklahoma City, Oklahoma,
Submitted:
Updated:

BurnFatHoodia
2060 East Francis Street Ontario, 91761 California, U.S.A.
Phone:
800-5660959
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In March 2006 I answered an online survey and was directed to free offers by companies after the survey. At which time I accepted a sample offer of Hoodia 66 for the shipping cost of $3.95. I received the sample, which had absolutely no affect on me. On May 30,2006 my bank statement reflected a charge of $97.41 for product I later received on 6/9/06. I tried time and time again to notify the company that I did not wnat the product and wanted to return it. The only number available was on my bank statement. The packing slip to the product was simply no contact info, other than a address for a fulfillment center. I attempted to return the product via UPS. It was not accepted. I called the original # 800-370-7271 that number has been disconnected. I then tried the NEW number associated with the $97.41 charge, 800-566-0959. I left message after message with no response. My last message to the company on 6/13/06 stated I was filing charges and disputing all charges. The next day a charge to my account in the amount of $69.95 was made. The phone number associated with that charge was 800-566-0907.

In speaking with Transfund I was directed to the website of WhiteOvernite.com. Worthless info at this site. I emailed every couple of hours for a week. NO RESPONSE. After 30 days Transfund stated they found the site to be fraudulent and could do nothing but charge my account for the charges. I am continuing my fight with my bank, transfund and BurnFatHoodia. I own a small business here in Oklahoma and am making sure ALL friends, family and customers learn about this company and all of its alias'.

Kaye

Oklahoma City, Oklahoma
U.S.A.


1 Updates & Rebuttals

Kaye

Oklahoma City,
Oklahoma,
U.S.A.
NovaPointe not responsible

#2Author of original report

Mon, October 23, 2006

Your credit card information was only given to Hoodia66, BurnFat2 or Leanlife.com. If eiher of these companies is claiming NovaPointe is charging your account it is because they gave them your information. I have been working deligently on this for over 6 months. If you will look at your sample product payment it will reflect the ORIGINAL and ONLY company you personally gave your information to (State and phone number will show the companies listed above)They in turn are sharing it with other companies, i.e their shipping company, NovaPointe. MAKE SURE YOU STATE IN ALL COMPLAINTS (bank, credit card co, BBB, consumer protection agencies,etc) THAT HOODIA66, BURNFAT2, ETC WAS THE ONLY COMPANY YOU GAVE YOUR INFORMATION TO AND THEY ARE SHARING IT WITH OTHER COMPANIES. EITHER WAY THEY ARE RESPONSIBLE FOR THE ADDITIONAL CHARGES. This will shorten your time in getting back your money. I had to file a complaint on my bank through the Banking Commission because, eventhough they stated in my banking agreement that the most I would be out for fraudulent use was $50.00 they refused to credit my account for the fraudulent use.

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