- Report: #1182878
Complaint Review: Cafe Press Club - Internet
-
Author Not Confirmed
Why?
Cafe Press Club
Internet, USA
Phone:
877-843-8082
Web:
cafepress.com
Categories:
Business Rating:
(0)
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Cafe Press Club Press Club ,as appears on credit card statements, or Café Club by Press Club CREDIT CARD SCAM. BEWARE OF COURTESY MEMBERSHIP Internet Kentucky
Beware of Cafe Press Club (aka "Press Club")! A charge for $9.95 appeared on a monthly business credit card statement under the name of "Press Club". I contacted the #877-843-8082 to get information on this charge. The representative informed me that the $9.95 charge was for a Special Club Membership to "savings". I asked repeadtedly how they had the credit card number, and who authroized the charge. She could only tell me that I purchased something through her company or an affiliate company and that I was sent a special offer after the fact and that I activated that membership by opening the email link.
She claims that I must have opened that email and clicked a link for the savings which automatically activates a "Special Membership" that is free for the first 30 days. I do not recall such an email whatsoever. The details to that membership are in the "fine print" she told me. After the 30 day free special membership the credit card on file is charged $9.95 monthly, until the membership is cancelled via email or phone or in writing. I asked multiple times how they got the card number, what the initial purchase was to begin with... She could not answer that question, as she works for a different company! She agreed to refund the charge and cancel the membership fairly easily, but wouldn't explain how this scam originated in the first place. She was very rehearsed, clearly a script read throughout the entire call. It is obvious that her call center receives incoming phone calls just like mine all day long... What a terrbile job that would be! I asked for proof that the refund was applied back to the card charged and proof that the membership was cancelled, only to be told that she is not allowed to email from her department. ??? I asked for a Supervisor at this point.
The Supervisor, Keith, couldn't share the initial credit card tranaction or details either. He would only agree to send something in writing via mail showing the refund and cancellation of charge. I asked him to remove all information to do with my company, the credit card info and etc. be removed immediately. He advised me that though he will authroize the refund of their charge and the canecllation, that I may continue to receive "speical offers" for up to 90 days.
This is an outrageous scam! This makes money on the hope that the rest of the public being scammed will not catch the charge on their statement and call to inquire as to what the charge is and how it got there.
This is FRAUD. This scam needs to be shut down!
