- Report: #12462
Complaint Review: Capital Choice Consumer Credit - Miami Florida
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Author Not Confirmed
Why?
Capital Choice Consumer Credit
9590 NW St. Miami, 33172 Florida, U.S.A.
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Capital Choice Consumer Credit ..It's the CONSUMER who is at fault *REBUTTAL ..Don't Be So Harsh
I have read most of the reports. After carefully reading the certificate I recieved I have found many indications it was not a major credit card. If you read the front of the certificate it says "You may use you Platinum Card immediately upon receipt EXCLUSIVELY FOR ALL PURCHASES FROM CREDIT PROVIDER." That to me was my first hint. Then I decided to read the back.This is what I found. "The Capital Choice Consumer Credit Card is a merchandise card NOT a major bank card, however, you may obtain a bankcard by participating in the dream rewards program. That is just one of the many I found that would tell you this is not a major credit card. For the ones who didn't read everything before sending the money off I have no simpathy. This company does not rip anyone off. It's the CONSUMER who is at fault for not completely reading the certificate before carelessly sending there money.
Matt
Carlisle, OH
Matt
Carlisle, OH
2 Updates & Rebuttals
a
hawthorne,California,
Don't Be So Harsh
#2REBUTTAL Owner of company
Wed, April 17, 2002
I too purchased the card for 39.00 and was aware
that it was a merchandise card. The items were too high in the catalog. I think that the individual is being a bit harsh.
Some people just feel that others have good faith in them and are simply giving them another chance to prove themselves.
It's nothing wrong with that. The harshness of
some of these people is a bit much. We all make
mistakes and are not perfect so please stop being
so judge mental. I was a victim. I just saw this
site today.
I have tried to look them up several times before today. Thank God for sites like this and I hope GOD will bless those people who are in these types of businesses. Let's just try to really read everything we get...GOD BLESS YOU ALL!!
Jeff
Portland,Oregon,
But that's not all there is to this place
#3Consumer Comment
Wed, April 10, 2002
Matt,
My problem is not with the card itself, but the long distance phone card that comes with it. For $39.00 a month you get 1000 minutes of long distance by dialing a toll-free number + a 10 digit PIN code. As I rarely make $39.00 worth of long distance phone calls, I immediately attempted to call the "customer service number" listed on the front of the card to cancel the service. In over 2000 attempts in 3 months between the hours of 6:00 AM and 2:00 PM (on the west coast) the number has never failed to be busy. You can call, however, at 2:01 PM and get a recording telling you they are now closed for the day and to call back between 9-5 EST. The only way I will be able to cancel this service is to close my checking account and open it under a new number. As for the card itself, I read and understood the way it works, but upon getting the catalog, I find the goods offered to be hugely overpriced and will not be using it.
