Robert
Irvine,#2Consumer Comment
Tue, May 23, 2017
It is your fault if you still bought the truck. You bought a used vehicle and unless you have a WRITTEN warranty or something in WRITTING that says they are responsible for something, it is "As-Is" and EVERYTHING that needs to be taken care of is your responsibility. Even if they made $30,000 or lost $2000 on the deal there is no requirement for them to do anything beyond the written contract.
If the brakes were "squeaking" then that is something that you should have noticed on the test drive and not purchased it until they fixed it. If you wanted the remote start removed or a second key you should have gotten in in writting.
As for you not setting the price of the truck. Again...WRONG. YOU are the customer, they need YOU, you don't need them. If they gave you a price and you didn't like it then you walk away or negotiate to a lower price.
However, on the other side. I can guarantee you that they did make money, they are not a charity, they are a business. Now they may not have "made money" on the actual purchase price. But if you financed it through them they may have made some, and if you bought any "extra" items such as insurance, maintenance you can be sure they made a nice margin on that. But again, that has NOTHING to do with their responsibility on any issues that you failed to get fixed or get in writting to get fixed before the sale.
If a dealer pulled that "We aren't making any money" then I would tell them B/S for the exact same reasons I just mentioned and walk out.
One final item. Since it looks like you just bought the truck, perhaps they may eventually decide to look at these things and hopefully it works out. But the point here is that they are under no obligation to do so.
Good Luck