- Report: #20613
Complaint Review: Capital one Bank credit card - Richmond, Virginia
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Author Not Confirmed
Why?
Capital one Bank credit card
P.O. Box 85520 Richmond,, 23286-9175 Virginia, U.S.A.
Phone:
800-903-3637
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Capital One Bank, credit card ripoff Richmond, Virginia
Got brochure for application,with no membership fee. I was approved for a card over one year ago. Only used it a few times till a card appeared on the billing statement of $59.60.. Called and was not going to pay for the fee because the limit of the card was only $200.00. I only wanted a card if it was an emergency.
When this statement was sent to me the last of Dec.2001..and at that time I could not even use the card on two different occasions,the checker sould not get an approval number from Capitol One to activate.
I called and in Jan. 2002 to completely cancel the service that was charged ($59.60) I was told that this service charge would be deducted and the card would be cancelled..I cut my card up at that time... Now I have additional charges on a card I have not used in over 9 months (late charges had been added to the service charge,which I had canceled)
The total you want me to pay now is $112.35. I refuse to pay for services not rendered.
Please feel free to contract me on this matter, ASAP.
I do feel you have some uncooperative employees who should have done what they were suppose to have done over 5 months ago..the service charge would not have been posted and the late charges would not have appeared on a statement and we would not be having to this communication.
I WANT THIS CARD KILLED AND ALL FURTHUR STATEMENT OF
SERVICE CHARGES YOU SAY THAT ARE OWED TO BE CANCELLED..
THANK YOU
Gary
Troy, Tennessee
When this statement was sent to me the last of Dec.2001..and at that time I could not even use the card on two different occasions,the checker sould not get an approval number from Capitol One to activate.
I called and in Jan. 2002 to completely cancel the service that was charged ($59.60) I was told that this service charge would be deducted and the card would be cancelled..I cut my card up at that time... Now I have additional charges on a card I have not used in over 9 months (late charges had been added to the service charge,which I had canceled)
The total you want me to pay now is $112.35. I refuse to pay for services not rendered.
Please feel free to contract me on this matter, ASAP.
I do feel you have some uncooperative employees who should have done what they were suppose to have done over 5 months ago..the service charge would not have been posted and the late charges would not have appeared on a statement and we would not be having to this communication.
I WANT THIS CARD KILLED AND ALL FURTHUR STATEMENT OF
SERVICE CHARGES YOU SAY THAT ARE OWED TO BE CANCELLED..
THANK YOU
Gary
Troy, Tennessee
