Complaint Review: Capital One Bank Credit Cards - Salt Lake City Utah

"There is your classic insults again, I say your parents are related and you retarded and you make an attempt at an insult that a child could come up with."

So, saying someone's parents are related is sophisticated humor that only an intellectual giant could come up with?  Now I've heard it all.

"Okay get over it, they raised your rate, they arent going to change it , NO ONE CARES."

If you didn't care, you wouldn't get so worked up at the rebuttals on this site, now would you?

"Call me a stalker but your the one who said in post #37 said you were awaiting my response. That must make you a stalker plus your the inbreed racist.  THAT WOULD MAKE A RETARDED RACIST STALKER. YIKES."

I'm honestly baffled as to how you were able to determine that this person is a racist or "inbred" based on anything he said.  Explanation please.

No, my complaint all along has been the RATE IS A RIP OFF.  YOU AGREED.  PRETTY SIMPLY STUFF.  Furthermore, you've attempted to rationalize the rate increase is what everyone else is doing, so it has to be OK. 

Classic you...yet another character flaw...denial and the lack of responsibility for your own actions and statements.  And calling me a stalker for your predictable behavior.  Remember you called this a sport.  Your the one actively pursuing this.  You are the one with the empty, shallow life...and apparently with little control over any other aspect of it that you feel compelled to stalk total strangers on the internet - and you call other peoples breeding into question...that's really funny!

This is what you need to get over...the rates being charged by CAP ONE and any other bank are a RIP OFF.  Treating good paying, responsible customers in this way is A RIP OFF. 

Last I checked, I was my right to express that.  No matter how much you disagree.

CAPITAL ONE IS A RIP OFF!

Dear Retard:

There is your classic insults again, I say your parents are related and you retarded and you make an attempt at an insult that a child could come up with.

I did not say it was okay because everyone else is doing it small face, I was simply pointing out a fact that other people are doing it.

Okay get over it, they raised your rate, they arent going to change it , NO ONE CARES. I'm done responding because you honestly continue to change what your point is, once a point is made against you, that point was important to what you were saying. Grow up and act like an adult. If you have a problem don't go gossiping about just the card close and close your mouth.

How did it jump from putting LOL being what teenagers use and me saying for you to grow up to that being stalking. THIS IS WHY I CALL YOU RETARDED!

PS: I didn't respond right away because on Friday I was having my chest cut open so they could remove the wire tying my sternum back together because they were causing problems. Sorry that takes precedent over your silly little issue.


PS X2: Call me a stalker but your the one who said in post #37 said you were awaiting my response. That must make you a stalker plus your the inbreed racist.  THAT WOULD MAKE A RETARDED RACIST STALKER. YIKES.

You're right, I'm not putting much thought into responding to your posts.  What's the point?  I'm really not interested in who else is doing it.  Listing who else - DOESN'T MAKE IT RIGHT - your failure recognize that speaks volumes about your parental lineage and intellectual capacity.

Your argument is and has been, its OK because 'everyone' else is doing it.  Great you little lemming...when everyone else jumps off the bridge...make sure you hurry along...you don't want to be last in line.

This is a very simple issue -THE RATE is a RIP-OFF...YOU AGREED...WHAT MORE NEEDS TO BE SAID.

CAP ONE is A RIP-OFF and ALL OTHER BANKS CHARGING THESE USURY RATES ARE AS WELL.  The difference being...some banks recognize that all customers should not be painted with the same broad brush.

P.S.  I see you waited a day to respond...too busy stalking 15 year olds at the school yard again?  Get a life.

You clearly don't understand the point I was making. Other card companies increase interest rates. I don't understand how that is so difficult to understand.

1. I said that the rate is a rip off not that they changed it. You were complaining that they changed it. I agree that the rate is high, that sucks but it just means your not a good customer because they did NOT do this to all of their customers.

2. you stated that other banks were not changing their rates. How about you do a little research before you say another stupid comment its getting a little old.

Why would you say and I quote:
"This is a SCAM that is being allowed by all Banks against us consumers."
If now you say other banks aren't doing it.

Why don't you take some time think of a response that you can stick to and not continue to talk like the retard you are.

3. I'm not talking about you being a parent, your response shows your stupidity. WHAT I AM SAYING IS THAT YOUR PARENTS ARE RELATED AND YOU ARE A RETARD.

When I read your posts i just can't help but laugh. Time and time again you make me think that your really a child with the simplicity of your responses.

I'm sure if you ask nicely your Mom/Aunt will explain how banks work.

No, I have a life.  Unlike you who was waiting around for my comments.  You truly are a lonely little person.  I'm beginning to feel sorry for you.

1.  My AMEX terms didn't change.  If I didn't receive any notice why would I know AMEX made changes in 2008?  Furthermore, I've been with both Discover and CAP ONE for a while as well.  Discover values customers and CAP ONE does not.  CAP ONE believes it's OK to RIP OFF its customers regardless of how long they are with them or how well they've managed their account.  They simply want to RIP-OFF their customers...even you AGREED IT WAS A RIP-OFF...and, that's the point.

2.  What's the purpose of charging an interest rate when you aren't going to collect it?

3.  Understand that parent thing...really, I've got two on their own and one to go.  I think I've got it down.  On the other hand, what I've gathered from your posts is your pedophile-like obsession with 15 year old girls.  What's even scarier is you sitting around waiting for a reply, from a total stranger, with an obsessive compulsion...you truly do fit the profile (in a law enforcement kind of a way).

I can hardly wait for your reply!

P.S.  I don't agree.

I will take your non response as you agreeing with me.

1.
AMEX increase as of 2008.
http://www.creditaddict.com/archives/american-express-amex-change-in-cardmember-terms-apr-rate-increases/

The longer that you with a bank the more likely they don't increase your interest rate.

You said other banks weren't doing this, that is the point I was making about Discover. Just admit you were wrong.

By the way this was from your original post
"This is a SCAM that is being allowed by all Banks against us consumers."
Who cant keep there facts straight NOW!

2.
I didn't say they were going to collect interest I was just congratulating you on your early Christmas present from Capital One. A new interest rate.

3.
Just because you don't understand the parent thing doesn't make IT stupid it just makes YOU stupid.

 

The point you are trying to make about Discover isn't important.  Neither, is the point that ALL, MOST or SOME.  The point is the RATE!  The second point is after calling BOTH Discover and CAP ONE, one acknowledge the RATE was excessive for a good customer and the other didn't care.  That's what makes the RATE and CAP ONE a RIP OFF.

No, you said "ALL" banks were doing it and you agreed the RATE is a RIP OFF.  I obviously agree that SOME banks are doing it.

I've had an AMEX card since 1983 and the terms have NEVER changed, except when I added the program.  I believe I said...based on my experience.  My experience is, I'm a good customer and expected to be treated like one.  If not, I go elsewhere and share the reason why.

B.S. - offering you a 'cracker' in the context of feeding a parrot a SALTINE CRACKER...PAH-LEASE.  The best way to get out of the hole your in...is to first put down your shovel.  If I called you a cracker...that would be a different story...I didn't.  MORON!

I notice how you really have a thing for 15 year old girls...maybe boys too!  I bet you have to register with local law enforcement when ever you move!

The parent thing is just stupid.

P.S. REALLY...NO S**T???   How much interest are they going to collect on a $0 balance? 

Why don't calm down for a second, the point I was making about Discover was not that they were a rip off but they have in the past or are currently changing their terms.

1. I said that other banks are doing this.
2. You said they weren't but posted in #31, "Notice, Review, Reversal of Decision"
NOTICE  AND REVERSAL OF WHAT..... A CHANGE?

All banks have not done this because AMEX has not done it to you doesn't mean it hasn't been done. Have you been a customer with them since 1999? Otherwise look up AMEX history before you say they've never changed terms. From what I read they did an increase to some consumers in 2008. You may not have been included in the change but it doesn't mean its not done to other customers.

Lastly, you said a slur that would be offensive to a white person how would you being black help you? You can say what you want but at least I'm not a 15 racist girl. Your parents really must be related. Are they brother and sister or was it a cousins thing?

PS. Just because a card is cut up doesn't mean it closed, it still has a rate on it. It's not like it sends a signal to cap one telling them of its destruction, you retard.

Ha!  You must have always been the last kid picked when they were choosing teams!  You should seek another hobby, your not very good at this.  Your capacious ego and sense of self can only be rivaled by your typical toddler.

1.  Judging from your comment, I know you knew what LOL and ROFLMAO means.  I'm only pointing out they are common place and in use by many people...and that only people would who live under rocks would try to equate to 15 year old girls.  You must do a lot of corresponding with 15 year old girls to know...considering you like predatory lenders...with you vast knowledge of 15 year old girl email useage...that preying on 15 yer old girls must be one of your hobbies too!!!

2.  Yes I quoted you and could have also quoted you from reply #11, where you also said it was a RIP OFF.  Got your tap dancing shoes on?

3.  No, you don't keep facts straight.  Notice, Review, Reversal of Decision...therefore not all are RIP OFF.  Only banks who don't care about their customers and provide no consideration for good customers are...CAP ONE.

4. "ALL HAVE DONE IT AT SOME POINT"  Hum...I've received NO NOTICE FROM AMEX or MY PRIMARY BANK...that's a pretty strong indication that NOT ALL BANKS HAVE DONE IT SOME POINT.  At least, not without out consideration of the customer, which excludes them from the RIP OFF category CAP ONE falls in.

5. WOW...that's what matters to you...you really have such a high opinion of yourself...and yes, this is making me laugh...very hard.

6.  Oh yeah...sure make race an issue...I'm Black...A** Hole!

7. What's funny ism the effort you put forth to not prove how smart you think you are...you're not...you only accomplished proving you have the depth of character that can only be rivaled by a rain drop and no matter what...you'll always be an A** Hole.

8.  Well I guess your last comment proves yet another point...YOU CAN'T FOLLOW ALONG.  The CAP ONE account was PAID OFF and the card was CUT UP.  They can charge 50% for all I care...They will still be RIPPING OTHER PEOPLE OFF. 

Have a nice life...at least you like yourself.

1. "LOL" and "ROFLMAO" I know what they mean what I said that you failed to understand is that only 15 girls use those terms. Are you a 15 year old girl? Or are you just going through a midlife crisis?

2. You did quote me but I had put clarification in post #22 which you failed to quote until this last post.

3. I can't keep the facts straight but,
Post #19:
"I received a notice from Discover and they reviewed my history and apologized and kept my rate where it was."

This was you... enough said.

4. So all banks aren't doing it but some are and all have done it at some point.

5. Its really funny that every time I say an insult you repeat it back because you can't come up with your own.

Post #22 from me:
"pathetic argument"
Post #25 from you:
"how pathetic that it's people like you who work in our banking institutions."

Post #24 from me:
"ignorant b*****d."
Post #25 from you:
"Your ignorance"

By the way you can say what you want to try to cover up your racism but your still a racist!

I find this whole thing funny, I don't really care I just like to argue with stupid people like you. This is like sport to me but you take it so serious so I have only thing left to say:

 I hope you enjoy YOUR BRAND NEW INTEREST RATE!

1.  LOL and ROFLMAO save me the time being wasted on an immoral unethical person such as yourself.  They've become norms within the world of electronic communication.  While I would agree there are times it's not appropriate...communicating with you certainly isn't one of them.  Maybe you should get out of you cave once and awhile.

2.  The first time I quoted you it was an exact cut-and-paste of what you wrote and I specifically referred back to your original post.  It's very clear what you said and what you implied.  The rate IS A RIP OFF, but it's OK because everyone is doing it.

3.  Since you have a difficult time keeping facts straight, NO DISCOVER DIDN'T SEND A LETTER TO APOLOGIZE.  I received a notice, I CALL THE 800# PROVIDED and within 2 MIN. THE PROBLEM WAS RESOLVED.  The customer service person on the phone made the apology on the call.

4.  MORON...YES YOU...I made the same call to CAP ONE, SAID THE SAME THINGS and HAVE AN IMPECCABLE HISTORY WITH THEM AND THEY REFUSED...THEREFORE THEY ARE A RIP OFF.

5.  FOLLOWING ALONG SO FAR YOU SIMPLETON?  I have not received any notice of change from AMEX.  I have not received any notice of change from the bank I do my primary banking with.  Discover and CAP ONE did, one reversed their position, one refused.  So only half of the banks/card issuers have sent notice, one corrected their ERROR and one has selected to be a RIP OFF.  Your claim was and is...ALL BANKS ARE DOING IT OR PLANNING TO.  FROM MY EXPERIENCE THAT'S NO A VALID POINT.

6. Valid Points: Clearly you lack the ability to comprehend or you simply to arrogant to accept anyone's opinion other than your own. 

a. I acknowledged that these were part of the terms several times

b. Really, it's the banks money...NO S**T!!!  Brilliant ability to state the obvious!

c. 45 days notice...YEP!  That's why I called CAP ONE and DISCOVER to question their action.  One values good customers with good history and one DOES NOT...therefore, they are a RIP OFF.

d. OPT OUT...YEP, known fact and acknowledged it over and over and over again.  Does not change the fact that it's a RIP OFF to raise the rate that high...AS YOU AGREED THE RATE WAS A RIP OFF!

e. Yep! Other are, but others value good customers and some don't.  Your statement was ALL banks are or planning to.  From my experience - only half have done so.  Furthermore, you've used this as one of your 'valid' points that makes this all right to do people.

f. YEP...I agreed with the terms when I accepted their card...NEVER DENIED IT - YOU F*****G IDIOT.  THE PURPOSE OF THE CREDIT CARD ACT WAS TO PROTECT CONSUMERS FROM SLIMY BANKS...so instead of just making the changes they must provide 45 day notice and my choice is ACCEPT IT or GET OUT...NICE!  Here's what's so funny about that...DISCOVER provided another option...review and decide to take appropriate action.  NOT ALL CONSUMERS ARE THE SAME.  SOME ARE RESPONSIBLE AND PAY THEIR BILLS!  THERE WAS A DAY WHEN BANKS CARED ABOUT THAT!  THERE WAS A DAY WHEN CUSTOMERS MATTERED AND MAINTAINING A RELATIONSHIP WAS IMPORTANT!

IS THAT ENOUGH FOR YOU?  WHY ARE THESE POINT ANY LESS VALID? 

Last posts were intentionally brought down to your level.

P.S. Moron...'Polly (a Parrot = you) wants a cracker' is the saying.  Ha! Let the cubicle rats eat cookies!!!  That's priceless.

P.S. X2 A cracker (as in a saltine) isn't racist...moron...so keep you racism and bigotry to yourself.

First off, "LOL" and "ROFLMAO" what are you a 15 year old girl?

Secondly, If you want to quote me quote the whole thing I said that I agreed that the APR is a rip off not that its being changed. In your original point you were complaining about them changing the rate. Get it right please.

Third, DISCOVER SENT YOU A LETTER APOLOGIZING THAT THEY WERE INCREASING THE RATE! THEY CHOSE TO NOT INCREASE DO TO YOUR HISTORY, THIS MEANS YOU STUPID IDIOT THAT THEY WERE GOING TO BUT DIDN'T BECAUSE YOU CALLED! SERIOUSLY, GET A CLUE! YOU ARE SO STUPID!

YES OTHER BANKS ARE DOING IT! YOU PROVED THAT POINT FOR ME BY THE DISCOVER TOPIC YOU BROUGHT UP!

Valid Points:
1. This is part of your terms
2. This is the banks money, they are lending it to you. It is not free and this is not a charity
3. You were notified in advance, 45 days in advance.
4. You can still close your account and not take part of the change.
5. Other banks are doing this as you stated by saying Discover apologized and changed it back.
6. I'm going to say this one again because evidence shows I need to explain this again, YOU AGREED!

Is that enough for you?  

Can we please try to make your next response not as idiotic as your last two, thanks.

PS. They don't provide crackers at my work. They provide us with cookies because that is the saying. Who says cracker? What are you retarded?

PS. x2: Can you please not be racist by saying cracker, its offensive.

Just bringing it down to your level.

Valid points????  No, you've parroted the same points over and over again - Terms allow it and it's OK because everyone is doing it.

I'm sure you'll be rewarded with fresh crackers tomorrow at work!

You agreed...Post #9, the interest rate is a RIP-OFF...and that's the point.  Your ignorance, arrogant rants and lack of moral and ethical character clearly shows the low-life scum that you truly are...how pathetic that it's people like you who work in our banking institutions.  But it explains a lot.

In regards to your slow typing, with the simplicity of your response I would imagine your a slow typist.

By the way, I continue to bring up valid points but you in your infinity pathetic nature either continue to avoid them or you just can't read.

Please tell the person who is reading this to you to explain the whole post so you don't continue to act like ignorant b*****d.

From your  (Chuck Finley) Rebuttal - Post #9: 2. I agree to an extent - Okay, "I will agree it is a rip off"

You can attempt to rationalize all you want, turn and twist my words (your so clever)...YOU AGREED IT WAS A RIP-OFF.  THAT'S THE POINT OF MY COMPLAINT.  Some banks like Discover, prefer to treat their long term customers well...so don't...CAP ONE.  They're not all the same and they aren't all doing the same things.

1. Clarification

Let me clarify, what I meant when I said I agree to an extent I meant I agree that the interest rate is a ripoff but the fact that they are changing it is not a rip off.

2. Discover

You said that other banks aren't doing it but you said that you received a letter from Discover apologizing. If they weren't increasing interest rates what do they have to apologize for. Were you TRYING to say that you they said they would be increasing your rate and then you called and bitched and they lowered it?

That would mean that they are doing it to other customers. So if you can follow along, I know its hard cause your slow, other banks ARE doing it.

3. Last Word

You say that I have to get the last word in yet you continue to respond to...? That makes no sense. Please continue to put your foot in your mouth.

I'm tired of your pathetic argument, when you have something of substance to say post it. Now just get in your last word and shut up already!

From your  (Chuck Finley) Rebuttal - Post #9: 2. I agree to an extent - Okay, I will agree it is a rip off


Let's see - CAP ONE offers terms that are attractive to a consumer, which stipulates the consumer responsibility, so the consumer agrees to the terms.  Consumer complies with stipulated terms without failure, yet CAP ONE still changes that terms.  While it is clear, they have the legal right, it still does not make it the right thing to do to a compliant customer.  Especially, when it is clear that ALL OTHER BANKS AREN'T DOING IT AS YOU CLAIM.

LOL - and you call me an idiot and w***e...hardly.  The only w***e here is CAP ONE and morons like you who agree and defend them as this is the 'right' thing to do. 

D O E S  T H I S  H E L P - I N  YO U R  O W N  W O R D S...YOU AGREED IT WAS A RIP-OFF!!!!  Was that slow enough, with the large print for you to comprehend?

So what your saying is you predicted me to respond? Good job...?

Firstly, how were you expecting to convey that you were typing slowly? Its not like these posts get put up immediately or I'm watching you type. You didn't even put in big font, seems a little silly for you to say that and not do it.

Secondly, you said that you wanted the original terms I was simply reminding you that part of those terms were that they could change them. I was not saying when you agreed or whether it was legal, right, or not. I simply said you had agreed to allow them to change the terms, stop trying to avoid that point.

Again with the whores, if you want one go pick one up!

You wanna talk about morally right or the right thing, I'm curious if your parents failed to teach you this concept or you just failed to understand it. Let me lay out a VERY SIMPLE scenario for you:
Person 1 = Capital One, Person 2 = You

Person 1: "Hey I'm going to take this item from you, do you agree."

Person 2: "Yes I do agree"

Person 1 takes said item

Person 2: "Why did you take that, that is just not right. You're a w***e. You didn't tell me you were going to take that."

Person 1: "Yes you did agree it was part of the agreement."

Person 2: "OH... you would bring that up! You're a w***e. This should be illegal. I'm going to go complain about this online because this is totally a rip off. Okay, sure you notified me in advance and you gave me an opportunity to get the item back but its still not right some how."

Person 3( This one is me): "YOU ARE AN IDIOT!"

I hope this shows you that you are stupid and that you have and still have every opportunity to not take part of this. You were not ripped off because you agreed, but let me guess... "You knew I was going to bring that up".

BUT THE POINT IS YOU AGREED TO THIS! Whatever way you wanna TRY to slice it, it remains the same you had options agree and go along with the change or disagree and close your account. VERY SIMPLE.

Please shut up now, thank you.

 

From your  (Chuck Finley) Rebuttal - Post #9

2. I agree to an extent -

Okay, I will agree it is a rip off but all banks are doing this or planning to do this so no matter who you have a credit card company this is going to be the case. 

Apparently, your agreement "to and extent" means since "all banks are doing it" - it OK to rip people off.

"All banks are doing this..." is not true.  The primary bank I do business with has maintained my credit card at 7.9%, with no indication they are going to raise it.  I received a notice from Discover and they reviewed my history and apologized and kept my rate where it was.  I do most of my charging on AMEX, so for the most part, the interest rate is irrelevant.  I only have the 4 cards and only CAP ONE refused to review or even consider keeping the existing rate.  One would think, having almost 8 years of history plus car loan would be worth something.

I expected your reply.

Let's make this really simple...if need be, I'll type really slow or use a larger font for you.  There isn't a disagreement on the 'terms', regardless of when they were agreed to.  That's been established.  Also, there is no disagreement on the fact that they have a 'legal right' per the agreement to do so. 

What makes it a RIP-OFF, is CAP ONE who did take money from the government, is jacking-up rates...yes, that's pisses me off and countless other consumers.  Simply, because they have a legal right, and because 'other' banks are doing it (as you suggested - which isn't completely true), still doesn't make it the right thing to do.  What CAP ONE is doing is w***e-ish behavior.

I know being a banker, doing the right thing is a difficult concept for you to grasp.

P.S. I'm looking forward to more creative twisting of words (you must be so proud of yourself) as we spin around...and around....and around...I know you're compelled to get the last word in.

1. The terms you agreed to

I do agree that you should pay back to the original terms that you agreed to. Funny thing is that in those original terms it says they can change those terms so you have agreed to any change that they decide is necessary.

2. Believe me or not I don't care

You can believe me about working at a bank or not, I really do NOT care. You are upset because those terms say they can increase your APR and you don't like it.
You can continue to be upset and think that the conversation is going in circles but the facts are:

YOU AGREED TO USE THE CARD AND THEY SAID THAT THEY CAN INCREASE THE APR AT ANY TIME. THEN THEY SENT YOU NOTIFICATION 45 DAYS BEFORE THE CHANGE AND GAVE YOU AN OPTION TO OPT OUT AND CLOSE YOUR CARD!

3. Whores and A** Kissing?

Do you really need to continue on about wanting to have your a*s kissed by strangers and continue to talk about how you wish I was a w***e. Whatever fantasy you are hoping for, I am not interested.

Thank you for your interest and have a nice day,
Chuck

PS. Your the one talking about how your tax dollars saved my job which didn't happen

Really...an idiot?  I only want credit on my terms?  No, I only want credit with reasonable terms that aren't usury and at terms originally agreed to.  I've kept up my end of the deal, by paying on time, etc.  So, because Cap One can't manage their portfolio, I get ripped-off?   How does that make me an idiot?  Only an idiot would defend their position with..."the terms allow it".  Weak...very weak and very lame.

You clearly have a difficult time following along...I typically pay-off my card every month, so - no I don't have difficulty paying my bills.  On one of the rare occasions that I needed to carry-over a balance, (the new refrigerator earlier post) they send notice to jack-up the rate...odd timing.

Notice or not, it's a rip-off.   Frankly, I find the original rate of 14.1% a rip-off, but it's so rare that I ever pay the interest I really didn't care.

So my banking w***e friend who claims to work for a bank that didn't get bailed out...(as if it matters) - if you want to get into a discussion on derivatives, their history, secondary markets and the world bank, the whole sub-prime market, etc...we can.  I still doesn't justify RIPPING-OFF people...especially customers who pay on-time and mostly paid in full.

Finally, I'm rather bored by your arrogance and not really interested in what you have to say at this point.  This has become a circular discussion and if you don't work for Cap One, your input is worthless.  My hunch is you do...but are to embarrassed to admit it.

Happy Holidays

Let me put it this way because you obviously do not have enough common sense to figure this out, YOU ARE BORROWING THE BANKS MONEY. THEY HAVE CHOSEN TO LOAN YOU MONEY AND THEY HAVE CERTAIN TERMS THAT YOU MUST FOLLOW. IF YOU CHOOSE TO NOT FOLLOW THESE THEN THEY WILL NO LONGER BE LENDING YOU MONEY!

"Yes, a practice Al Capone and any other petty loan shark would be proud of...you've learned well."
Really?! You are an idiot! You should try not to borrow money because you obviously want to borrow on your own terms, which is not how it works. So get over it!

Hell no I would kiss customers asses. There is no reason to! I'm willing to help customers that have an actual problem. I'm NOT going to kiss someones a*s who is going to sit and b***h about something they WERE TOLD ABOUT IN ADVANCE!

By the way my company never took bailout money. If your so knowledgeable about how the bailout happened you would know that not all banks took a bailout. Its not even your taxes that pay my salary it would be customer fees that I get paid from. So keep your tax dollars and your a*s kissing wishes to yourself, please.

If your really into that kinda thing, getting your a*s kissed, I think that you can pay someone to do that, hell they may even be able to take credit cards.

PS. If you, and this is me making an educated guess, have such a hard time paying your credit card and this interest rate increase such a big deal how do I know you even pay your taxes?

OK - you must be so proud of yourself...you got me on the advanced notice and option to Opt-OUT.  How on earth can it be a scam when they give you that much notice and an opportunity to OPT-OUT.  How kind of them! 

Well, the OPT-OUT option means you MUST cancel the card and for some people that may not be a valid option.  So, it's do as the bank says or hit the road.  Yes, a practice Al Capone and any other petty loan shark would be proud of...you've learned well.

Ah...Congress approved this behavior - so that makes it RIGHT?  The same congress the build's bridges to nowhere and pave unused runways?  The same congress that has less than a 30% approval rating...these crooks?  Well - that adds so much more credibility to your argument! 

To point with the insurance company isn't whether or not Congress allows it or not, it's the fact that they have contract provisions that allowed them to cancel.  And without intervention, they would have gotten away with their SCAM...just like you are. 

You should be happy you have a job and one way to show your gratitude is to kiss the asses of your customers, because they can easily go somewhere else!  But, you don't care about that as long as you have yours.  You've really painted such a delightful picture of yourself. 

A morally right job, I didn't know that you had to agree to these changes. I know for a fact that you have an options to opt out of any and all changes, and I know that they notify you of 45 DAYS IN ADVANCE.

That seems pretty moral right to me. You mention that its a scam but what about is a scam you are notified in advance, no one is forcing you to agree, and they provide you all of the information of the change. That is in no way shape or form a scam. Your just unhappy because they are saying they will increase it, here is a great idea OPT OUT.

In regards to the Insurance Companies, you are the one who brought it up. What I said is that the credit card companies have already been brought in front of congress and that's where the CARD Act came from. With all of the changes that they are implementing reducing interest rates is not one of them.

"The insurance companies is a completely different story, they were told to reverse their actions. This has already gone in front of congress AND THEY DIDN'T MAKE THEM LOWER THE INTEREST RATES..." (This is what I said, YOU brought it up.)

PS. Its nice having a job, thanks for saving as you say.

You really are a banking w***e!

Sure the government is all for it, they want their tax dollars back!  Money given to scum bankers who created this entire financial mess in the first place and it's nice to be smug when my tax dollars saved your friggen' job.  I'm certain your superiors at the bank would love to know your admitting to delivering crappy customer service and representing your bank in such a positive light (by the way...that's sarcasm). 

You are incorrect about the insurance company analogy, in that, following YOUR logic, they insurance companies would clearly have the right too cancel coverage simply because the TERMS of the contract allowed them to.  That's the argument you've used to defend this RIP-OFF by the banks.  I'm very well aware of the court ruling which reversed these decisions, but clearly you don't see the difference between 'right' and 'wrong'.  To you, simply because every bank is doing it - it must be right.

Here's some advise, go get a real job where you can find a moral and ethical compass that points north! 

Congrats? You got me on a misspelling error... funny thing you didn't try to defend yourself. Good one, that really stings... I guess.

Hell yeah I'm saying that its okay they do that for customers with more money just like someone is more likely to go out of their way for a nice customer or a regular. If someone jumps from bank to bank I'm not going to sit and kiss their a*s just so they can get upset about something and leave later. The simple fact is if you are a longer customer or you have more money with a bank then you'll get treated better because they know that your not going to leave on a whim.

Right I did say that I agree, it sucks they're increasing interest rates but as I said before there were no bills passed to lower them but they passed a bill to work on other aspects of the credit card. Apparently the government agrees that it is okay for credit card companies to increase your interest rate or they would've done something already.

Let me teach you something called sarcasm, I do not honestly think that there is a person that is assigned to each account. That would be sarcasm.

I was making a point that this is something that they are doing to all of their customers (except the ones with a lot of money) and they were already planning to do this.

You agree that it's a rip off.  Thats all you had to say.  Your assertion that all banks are doing it (by the way, thats not correct) and that makes it ok is ludicrous.

Your an idiot, let me explain -

Let me teach you something called sarcasm, I do not honestly think that there is a person that is assigned to each account. That would be sarcasm.

I was making a point that this is something that they are doing to all of their customers (except the ones with a lot of money) and they were already planning to do this.

You agree that it's a rip off.  Thats all you had to say.  Your assertion that all banks are doing it (by the way, thats not correct) and that makes it ok is ludicrous.

Chris -

1. Your an idiot, let me explain -

Let me teach you something called sarcasm, I do not honestly think that there is a person that is assigned to each account. That would be sarcasm.

I was making a point that this is something that they are doing to all of their customers (except the ones with a lot of money) and they were already planning to do this.

2. I agree to an extent -

Okay, I will agree it is a rip off but all banks are doing this or planning to do this so no matter who you have a credit card company this is going to be the case.

With the new CARD Act there are SO MANY good things for credit card consumers that you couldn't possibly think there wouldn't be a little bad to go along with it.

Aohguy-

Are you honestly that dense?  Do you really think that in this day in age, the bank needs an actual human being to alert them to changes on an account?

You just want people to sit here and agree with you and you don't want to hear any other kind of response. WELL TO BAD GET OVER IT! THEY INCREASED YOUR INTEREST RATE, THERE IS NOTHING YOU CAN DO ABOUT IT, IT IS NOT ILLEGAL, NO MATTER HOW MUCH YOU DON'T LIKE IT IT HAPPENED AND THEY TOLD YOU THEY WOULD AND CAN DO IT!

Wow.  Since you are completely unaware of the difference between a crime and a rip-off, I will explain.  You see, just because a bank or credit card company CAN legally do something, it doesnt make it any less of a rip-off.  If I let someone borrow money from me at 5% interest but change my mind because I need the money and raise the rate to 50%, they cant have me arrested, but Im still ripping them off.  The banks may think they can just screw people because its technically legal, but they are forgetting that we dont have to do business with them, which is part of the reason they needed a bailout in the first place.  Personally, if a financial institution jacks up the interest rate on my credit card because they needed to, they wont ever do business with me again.  End of story. 

Yeah your so right, they were just waiting for you to make a purchase on the account and they knew that you weren't going to pay right away because obviously there is one person just assigned to your account to wait for this kind of a scenario.

Are you honestly that dense?  Do you really think that in this day in age, the bank needs an actual human being to alert them to changes on an account?

You just want people to sit here and agree with you and you don't want to hear any other kind of response. WELL TO BAD GET OVER IT! THEY INCREASED YOUR INTEREST RATE, THERE IS NOTHING YOU CAN DO ABOUT IT, IT IS NOT ILLEGAL, NO MATTER HOW MUCH YOU DON'T LIKE IT IT HAPPENED AND THEY TOLD YOU THEY WOULD AND CAN DO IT!

Wow.  Since you are completely unaware of the difference between a crime and a rip-off, I will explain.  You see, just because a bank or credit card company CAN legally do something, it doesnt make it any less of a rip-off.  If I let someone borrow money from me at 5% interest but change my mind because I need the money and raise the rate to 50%, they cant have me arrested, but Im still ripping them off.  The banks may think they can just screw people because its technically legal, but they are forgetting that we dont have to do business with them, which is part of the reason they needed a bailout in the first place.  Personally, if a financial institution jacks up the interest rate on my credit card because they needed to, they wont ever do business with me again.  End of story. 

Seems to me the only people who would defend Cap One actions the way you are, is a Cap One employee.  Also, only Cap One hacks will and do refer to the terms as you do...and yes...I agreed to the terms, so what?  Does that make their action right?

There have been a number of cases where Insurance companies canceled contracts because of missed information on the applications. The TERMS of the contract stipulated the right of the insurance company to cancel, but the courts ruled they had to reverse their action.  Why?  Because their action was not right for the consumers...GET IT?  I guess you believe there should be no consumer rights or consumer recourse? 

No, I'm not an idiot who thinks that I'm the only one this is happening to, nor do I believe that they have one troll like yourself sitting around watching my account.  But, I do believe that they have programs the monitor accounts to watch activity for trigger points.  You see, they have these funny little things called computers with a bunch of outsourced Pakistani contract programmers writing code to do that work for them.

Clearly, I don't believe Cap One has any interest in my business as demonstrated in my original conversation with them.  Nor do I believe they care if I cut up my card or not.  Where does your arrogance come from that you presume and assume so much?

Finally, I could give a rats behind if you agree with me or not.  If you don't like what I have to say about the whores at Cap One, ignore my comments.  You've made you point about the 'TERMS', I concede that they were agreed to...big flippin' deal.  How does that make it right?  And yes. I'm pissed that these same whores took my tax dollars and were bailed out to only turn around and stick-it to the people who they helped put at risk in the first place.

Yeah your so right, they were just waiting for you to make a purchase on the account and they knew that you weren't going to pay right away because obviously there is one person just assigned to your account to wait for this kind of a scenario.

Get over the fact they got bail out money. They increased their rates to help give them more finical security. But let me guess this response is lame...

You just want people to sit here and agree with you and you don't want to hear any other kind of response. WELL TO BAD GET OVER IT! THEY INCREASED YOUR INTEREST RATE, THERE IS NOTHING YOU CAN DO ABOUT IT, IT IS NOT ILLEGAL, NO MATTER HOW MUCH YOU DON'T LIKE IT IT HAPPENED AND THEY TOLD YOU THEY WOULD AND CAN DO IT!

You were not ripped off, if your so familiar with the terms you would know THAT YOU AGREED TO THIS!

In regards to you cutting up the card, they probably don't care. If they increased your interest rate then you are obviously not one of their valued customers because they may say they did this to all of their customers but guess what they didn't. The ones who have more money with the bank they didn't get an increase.

Yes, the 'NOT' is lame...as lame as your responses.

First, I'm very familiar with the 'terms' offered by the banks and well educated on the matter.  Second, I generally pay-off my account balance every month or within one or two cycles depending on the item I've purchased.  Just prior to this notice I needed to replace our refrigerator at the cost of $2400.  Operative word here is 'needed' not random useless spending.  Believe it or not, some of us are responsible consumers.  My plan was to spread the cost over 3 cycles, because it fits my budget.  It clearly appears the Cap One didn't mind the 14.1% on the $0 balance, but as soon as they saw the balance jump...they seized the opportunity to raise the rate...a little odd and slimy.  So, no typically I'm not concerned with the interest costs over a long period of time as much as I am about the SCAM being perpetrated by Rip-off banks and bankers.

It's not acceptable that Banks like Cap One...take our tax dollars under the guise of potential failure (based on problems they created)...then turn around and gouge consumers with higher interest rates to pay back our money.  Furthermore, at a time of historically low interest rates and underlying FED rates, the cost of money to the banks is extraordinarily low.  Funny, my LOC from a respectable bank, that didn't need government handouts is only 3.9% locked in.  Imagine that - and they are making money.  They're just not pigs like Cap One.

Yes, the solution is simple...cut up the card, which is what I've done.  So now I don't have to worry about Capital One's usury interest rates.

First off, the whole NOT thing totally lame!

Second, you know those fancy little "terms" they send you when you first get your card it states that they can increase your interest rate at any time for any reason. By choosing to use your card you agreed to these terms.

YOU decided not to educate yourself on these terms and YOU used the card accepting the terms. You were not ripped off at all. In the future try reading those terms instead of being an ignorant b*****d and complaining about something that you agreed to.

They send the terms of the card for a reason. It's not like they send that stuff to you because they hope you fire up a bubble bath, light some candles, and hope you have a good read.

YOU WERE NOT RIPPED OFF! Maybe you should try not spending more money than you can back on the credit card and then the interest rate wont matter.

"Get over it" - brilliant response...NOT.  It's abundantly clear that these companies can raise rates on a whim.  It doesn't make it right...not when they came to the government with their hats in hand. 

So, how does simply 'getting over it' resolve this problem? 

Simply put Capital One is still a Rip-off and they should have been allowed to fail.  If they had, I wonder how all of the Cap One employees put out of work would be 'getting over' the fact they worked for a rip-off company as they cue-up in the unemployment line.

Interest rates can be increased at anytime for any reason. Get over it!

This is why I don't have a credit card anymore and haven't had once since 2001.

Anyway, liking them to pay-day loan places probably is a git of a stretch.  Pay-day loans are 400% or more.  Your credit card is now at 25.9% which is still criminal.  Especially if you have been a good customer.

Ditch the card and get one through your bank or credit union.  You will get much better rates and much better treatment.