- Report: #1251270
Complaint Review: Capitol One - Nationwide
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Author Confirmed
Why?
Capitol One
Nationwide, USA
Web:
www.capitolone.com
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Capitol One Capitol One sends credit card to someone but uses your info for billing! Nationwide
Months ago I received a "Pre-Paid" credit card form Capitol One. I cut it up and threw it in the trash.
Today I'n checking my credit report and I get a popup saying I have a new credit card. I open it and find that it's a Capitol One credit card. I immediately called capitol one, but their customer lack-of-service said she didn't know what to do and put me on hold... for 20 minutes! Another person came on the line and I told her I was upset and needed to talk to a supervisor, and she promptly hung up on me. I made two more efforts to call and the best I got from one lady was "Ok, fine. what do you want me to do?" and the worst was getting hung up on if I asked for a supervisor.
So I started searching the internet and found what was supposed to be a fax number to Capitol One's corprate offices in Salt Lake City, UT. I sent a fax and I made it clear in the fax that I'll take no responseability for anything charged on the card or for paying any bills.
I'm still waiting on any response.
Anyone wanting the number just email me and I'll pass it out.
Ira "Jake" Jakob USAF (Ret)
100% Disabled, Not Ready To Quit!
