- Report: #1411222
Complaint Review: Capitol Otolaryngology - Austin Texas
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Author Not Confirmed
Why?
Capitol Otolaryngology
12309 N Mopac Expressway Austin, 78758 Texas, United States
Phone:
512-339-4040
Web:
http://www.capoto.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Capitol Otolaryngology Dr. Wu Poor Care, Worse Business Practices Austin Texas
My 15 y/o son was having hearing problems and after discussion with the doctors here it was decided to put a tube in his ear and that would fix his problem. Guess what? It made it worse! Follow up visits end with guesses and no clear answers.
Almost a year later the tube hasn't come out like they said it would and it's really hurting him and he says he really can't hear anything now - I call the office for an appointment only to learn they can't schedule an appointment because my account is in collections!!! I ask for how much - 25$!!!! I always pay with insurance and copays. So fine, whatever, schedule the appointment and I'll come in and pay? Wrong. Not allowed.
I would strongly advise finding somewhere else who knows what they're doing in medicine and business.
