We contracted with CAR COLLECTION LLC (Owner listed as Leslie Delgado) to pick up a 2004 Jeep Cherokee in Ft Myers FL and transport it to Charlestown RI for $820.00 payable upon pick up of the vehicle. The vehicle was scheduled to pick up April 17-18 and deliver around April 20th.
The driver picked up the Jeep on April 19th
April 24: I texted asking for status update. They texted back they would deliver the next night (they were late due to a trailer issue) Claimed to be in NC
April 26: I texted asking for status, claimed they had a DOT issue, would refund some money for the delay and would deliver the morning of April 28th
April 29: asked for status update, was told they would deliver that night
April 30: Still no delivery of Jeep and no reply to texts, voicemail was full. Another of their "drivers" called and said the vehicle never got North of Orlando FL.
May 1: We finally were able to get the Jeep back but the driver said we would have to deal with the office to get our money returned.
May 3 we emailed an invoice for our money back via electronic transfer through intuit, Called and was told it would be paid by 4pm
May 4 texted asking when invoice would be paid, called, Leslie said they would pay today
May 7, Leslie answered phone then hung up on me when I told her I was calling about the payment that had not been made
May 8-Present: I have been texting, calling and emailing for the money. Sometimes I'll get a short text back that payment will be made but it never is.
May 11: got anopther text that they would pay today, claiming they just had a "situation" but were now getting "organized" but no payment was made
May 12: I got a message asking how they can fix this, I had had enough and basically called them crooks and thieves via text and they actually texted back they only texted to fix the problem, not to be insulted (really, just give us back the money you took under fraudulent purposes!!!
May 14: I texted and emailed... no replies
I don't know how these people got an MC or DOT number but they are liars and con-artists! I found them listed under the following adresses, most look to be residential. Not sure if any are really their business
Axel
ORLANDO,#2Consumer Comment
Wed, February 13, 2019
BEWARE FOLKS. After months of wandering around with my bikes, I had to track down his trailer for 2 days and involve Orlando Police to recoup my 2 motorcycles and he still owes me $895 from the transport of a third motorcycle that he never picked up in NM and it was already paid for.
I have more than 500 text messages of his excuses and lies, He even put one of his employees to make me a bad check when I surprisingly showed up where the trailer was parked . He never showed up to the more than 15 meetings that he made to pay me.
I even spend 30 min talking to him when he told me that he was trying to fix his life... MORE B......
All of this have been going on for 5 months now.
I have been trying to contact him or his wife Leslie at the following numbers but no response from them:
407-364-6943
407-717-3042
407-602-4508
321-947-5374
321-444-7089
407-724-3833.
They use many phone numbers and half of the time are disconnected.
Also they created a new company using the same scheme:
ARROW AUTO LOGISTICS.... posted in Central Dispatch and uShip.
I also talked with his parole officer who told me I am not the only one in this situation.
AGAIN, BEWARE OF THESE PEOPLE.
Jorge
Orlando,#3REBUTTAL Owner of company
Thu, November 08, 2018
Hello im jorge rivera , we pick up a behicle for this company and collected $800 dollars , we had many mechanical problems and could not deliver the vehicle, for all the truble we return instead of the $800 we refunded $1200.
They never updated their coments and i think thats very unfair , I apologize for all the truble and I am honestly trying to get my life together and earn a honest living.
I want to resolve any disagreement or any problem i had and provide a good service , please anybody that feel that we did a bad service and is owed anything call me 4077243823.
Axel
ORLANDO,#4Consumer Comment
Fri, October 26, 2018
There is important information regarding these individuals and their activities.
Please contact Jorge Rivera State of Florida parole officer.
Just Google Orlando Probation & Parole Field Office and ask for his parole officer.
His probation # is L45970
Jean
Cape Coral,#5Author of original report
Wed, August 29, 2018
Sorry Michael,
I do not hand out my personal phone number online for all to see. Too many whack jobs out here. All you really have to do is read the other stories about these people on ripoffreport and pissedconsumer to see what has been going onThanks for adding your story to the mix. All we can do is share and hope others see it and save themselves the hassle.
Central dispatch lets these people on as long as they pay their monthly fee. They don't even check on the companbies like they used to. If they did they would have noticed that the newest name they are using, the MC # they provided isn't even an MC # but instead is a DOT #
Michael
Mesa,#6Consumer Comment
Sun, August 26, 2018
*What is your contact phone number to confirm your story??*
Michael
Mesa,#7Consumer Comment
Thu, August 23, 2018
Well it doesn't surprise me since this type of behavior is standard procedure for Jorge Rivera. I called him (voice mail is not set up) and texted him with no answer or reply back. Yesterday (Wednesday), he never called, texted or showed up with the delivery of the truck that I had purchased as he stated that he would be here Wednesday. I guess the authorities will have to be involved now and hopefully they can resolve and penalize Jorge Rivera with Arrow Auto Logistics.
Jean
Cape Coral,#8Author of original report
Tue, August 21, 2018
LET DOT and FMCSA know about these scam artists
Jean
Cape Coral,#9Author of original report
Tue, August 21, 2018
Car Collection LLC has changed their company name again!
Now they are working under the name of ARROW AUTO LOGISTICS INC
listed address: 118 E Jeferson St Orlando, FL 32801
Phone numbers: Contact: Jorge Rivera
Main Phone: (407) 649-0976
Local Phone: (407) 955-1791
Central dispatch doesn't care as long as they get their monthly payment they will assist this company
in obtaining work by allowing them on their boards.
The MC# they listed on Central is actually their DOT# and they claim to have been in business since 2012
but they only got their MC in August of this year
WE must spread the word to every company we work with
Michael
Mesa,#10Consumer Comment
Tue, August 21, 2018
I purchased a truck from Town Cars Auto Sales in West Palm Beach 3 weeks ago and they contracted Arrow Auto Logistics LLC to transport the truck from Florida to Arizona. Jorge Rivera with Arrow Auto Transport picks up the truck on the evening of July 30, 2018. A week goes by and no communication. I speak to the dealer and they contact Jorge Rivera. He claims a broken trailer axle. Another week goes by and still no update. I contact the dealer again and they contact Jorge to update the delievery. He claims a second trailer axle broke. I group text messaged Jorge and the dealer to get a firm delivery date. Jorge responds on 8/6/2018 that he will have the truck delivered on 8/12/2018. I called on 8/11/2018 to confirm that the delivery was still on for the next day. He says due to the second broken axle that it would be 8/19/2018. I again have to call him on 8/18/208 to confirm for the following day, but now he says Wednesday, 8/22/2018. I will update this Wednesday.
Jean
Cape Coral,#11Author of original report
Sun, July 08, 2018
I am urging others to files a complaint with the FMCSA if these people ripped you off as well.
They may keep changing their company name but eventullly if enough of us speak oout, it will no longer offer a profit to them if they have to keep changing names, locations, phones and MC Authorities
nccdb.fmcsa.dot.gov/nccdb/ComplaintEntry.aspx?choice=CONSUMER
www.ripoffreport.com is just one stop on this train to halt the liars, crooks and scam artists in their tracks. We need to derail these people right out of our industry
Jean
Cape Coral,#12Author of original report
Sun, July 08, 2018
Same names, same scams new company name. Look up Car Collection LLC on ripoffreport.com
and spread the word to all you know.
Jean
Fort Myers,#13Author of original report
Tue, June 05, 2018
June 4 2018: FINALLY a payment was made via credit card for the money owed on the transport, the tolls and the mileage that was placed on the vehicle.
FirstCar Collection emails us wanting us to respond that we got the payment or they will call credit card company and cancel the payment even though they got an automated receipt from us when they made the payment.
Then Car Collection emails us asking us to remove our rating and they will pay us an extra $200.00
Now Car Collection emails basically saying that they need to see a "change" by the next day (or what???
Obviously if they try to cancel the payment we will fight it.
Jean
Cape Coral,#14Author of original report
Wed, May 23, 2018
Just got more info that the "transporter" was driving the vehicle around Orlando
and blew through 3 toll booths and put on over 300 miles on the vehicle.
Jean
Cape Coral,#15Author of original report
Fri, May 18, 2018
Since I filed my ripoff report, Car Collection LLC has changed addresses again and phone numbers
Now they state an address of: 111 North Orange Ave, Orlando, FL, 32801
Main Phone: 407-364-6943
Text Phone: 407-567-7824 (when I tried to text, it came back as a land line)