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  • Report:  #1213827

Complaint Review: Car Loans LLC - Cincinnati Ohio

Reported By:
Shannen - Louisville, Kentucky, USA
Submitted:
Updated:

Car Loans LLC
9435 Waterstone Blvd Cincinnati, 45249 Ohio, USA
Phone:
18552213282
Web:
carloan-llc.com
Categories:
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   I got a loan for $2500 from this company and was paying it down.  I sent my pay off for $4,113.65 on February 5,2015 by certified mail.  The address I was given by a member of the company was to Las Vegas, NV to the pay off department.  I kept checking the USPS website and entering my tracking number from my certified mail, but it had not been delivered to the address.  Fast forward to today; I had called car loans llc several times to find out why they hadn't received the money and they showed it delayed when they checked their tracking.  When I called today I was advised that the address THEY had given me was for the wrong city and state!! It was supposed to go to the same street address and suite number, but to Cincinnati ,Ohio!!!  I was very upset because that is a lot of money for them to play around with.  Now it will cost me more money out of pocket!  I called the manager who all of a sudden advised me after many phone calls had been made, that the package was located by USPS in New York.  BULL!!!!!!! I talked to Bonnie at the USPS who advised me that the package had not been located!  Also the address in Ohio is not to a Car Loan LLC, it is a front for some kind of other business.  I have saved ALL of my payment slips, bank drafts, and ALL correspondence with this company and I intend to sue them.  They said that they will overnight my title to me, but I want PROOF that they have cashed my USPS money orders and my account with them is settled.  I talked to them on a recorded law enforcement line and I WILL  retain an attorney if they do not do as requested.  That is MY hard earned money and I want it where it should be! Yes, i owed them, but i paid them!!

 

I paid them by money order for the pay off, and by debit card for payments.



2 Updates & Rebuttals

They stole my truck!!

#2Author of original report

Fri, November 20, 2015

 This company stole my truck that my husband bought for me.  I tried to do what they said and ended up with nothing.  I pray this company gets everything that is coming to them.  They prey on people.  I don't care who has an opinion on why people take out these loans; until something like this happens to you  you won't understand.

The people that I talked to lied constantly about where to send my pay off money.  I sent it off twice and it went to the wrong location both times!  Why would I continue to send money for it to get lost?!

I have tried contacting so many people to get my truck back to no avail.

I had to get another vehicle and pay a car note on it when my truck was paid for. 

I want my truck back!

This is horrible!  They are terrible people and they need to be stopped!


fightingback

louisville,
Kentucky,
USA
need to contact you

#3General Comment

Wed, April 29, 2015

 Shannen I'm in Louisville as well dealing with this same thing. Attorney and all. I have some very interesting info which could help you. We have to figure out how to contact each other. I'm going to the media Friday. ALL news channels and radio stations. I'm twitter storming this and anywhere else I can post what's happening. I'm in the south end. We can help each other.

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