- Report: #1353312
Complaint Review: Car Max - Boynton Beach Florida
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Car Max
2000 High Ridge Rd. Boynton Beach, 33426 Florida, USA
Phone:
5617382440
Web:
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Car Max Service Manager Dan Sold a defective key then made me pay for it. Boynton Beach Florida
Car max just made me pay $200 to replace my spare key that wasn't programmed correctly. I was given two sets of push start keys at the time of purchase. I didn't know the second set was never programmed until needing it (of course). They couldn't get it programmed and have made me buy a whole new key because I didn't bring it back within 30 days. If I had known, obviously I would have. The key still has the carmax tag on it and has never been used. It's insane to me they wouldn't do this as a courtesy. I guess it's a lesson learned, don't assume something works, check it out. I won't purchase another vehicle from them at this point, it's the principle.
