- Report: #995144
Complaint Review: carchex - Internet
Reported By:
Ben -
Houston, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
carchex
Internet, United States of America
Phone:
1-877-227-2439
Web:
www.carchex.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
carchex carchex.com Failed to Identify Numerous Issues with Vehicle, Internet
I had carchex do a buyer's inspection on a 2001 Toyota Camry. Here's a list of things the inspector missed:
(1) Noise made by engine at certain RPM - Engine probably needs replacement/rebuilding, approx $3000.
(2) Surface cracks and wear on radiator - $300-400
(3) Left rear tire worn on outer edge.
(4) Noise made passenger's side strut mount when going over speed bumps.
My recommendation would be to google "<make> mechanic <city>", and find a mechanic close to the vehicle you're considering purchasing, and have that dealer do the buyer's check. My experience with carchex was about as bad as it could be - WILL PROBABLY HAVE TO REBUILD THE ENGINE!
(1) Noise made by engine at certain RPM - Engine probably needs replacement/rebuilding, approx $3000.
(2) Surface cracks and wear on radiator - $300-400
(3) Left rear tire worn on outer edge.
(4) Noise made passenger's side strut mount when going over speed bumps.
My recommendation would be to google "<make> mechanic <city>", and find a mechanic close to the vehicle you're considering purchasing, and have that dealer do the buyer's check. My experience with carchex was about as bad as it could be - WILL PROBABLY HAVE TO REBUILD THE ENGINE!
1 Updates & Rebuttals
Ben
Hunt Valley,Maryland,
U.S.A.
Response to Complaint
#2UPDATE Employee
Thu, January 17, 2013
We are very disappointed to hear that the inspection report did not meet your satisfaction. Please contact our customer service team at 877-227-2439 and we will more than happy to provide assistance in the matter.
