Jeremy
Saint Paul,#2Consumer Comment
Sat, November 11, 2006
I got screwed over by ecommerce exchange...of whom used leasecomm. then I go to Mechant Warehouse buy my equipment out-right. So now I have to bale on Ipayment cause they look like a chop shop to me. Now I find card service international is no good. So they use leascomm too aye? God I HATE THOSE PEOPLE!!!!!I use the term "people" lightly where Leasecomm in concerned. I guess the best bet is to get a merchant account through your bank. Maybe Samsclub or Costco can help there too. Wells Fargo told me they don't have any charge limits. Ipayment, cardservice does. can you imagine. saying this to yourself? "I made my $3000-$10000 charge limit for the month. Time to stop, until next month." What kind of commie BS is is charge limits anyway? Now I know why wells fargo is big and the others are not.
Amy
Red Wing,#3Consumer Comment
Thu, October 26, 2006
James, Why don't you go ahead and ignore all of the negative postings on this web site and dozens of others, as well as the FTC ruling against Leasecomm and use their services. It seems like your business is going to thrive if you are willing to go through the trouble of researching a company to find hundreds (not dozens) of negative comments (all with similar stories)and are still considering using them. When you are locked into one of their classic non-cancelable leases (which they were banned by the FTC from using) then you can see for yourself. You seem to be one of those people who have to learn the hard way. That certainly seems to be a good way to build a successful business. So if you are actually not an employee of Leasecomm (I think you are) then you are an idiot!
Bryant
Oceanside,#4Consumer Comment
Tue, September 12, 2006
Cardservice international is known for doctoring or modifying your signed contract for their own benefit.
James
Springfield,#5Consumer Comment
Sat, July 01, 2006
I am in search of a card processing company for my new company and spoke with CSI a while back. I also interviewed several other competitors, and my conclusion was that CSI would be the company I will go with. I found this site, and to be completely honest, I have not read in detail all the posts here. There are, I think, about 18. My question, from some of the complaints I've briefly read, it seems we have a situation where people do not know what they are getting into, do not read their contracts, do not understand terms of their agreement, and as soon as they are hit with a fee or something unexpected, they feel they have been 'taken' and the easiest thing to do is to scream and holler about it. If you don't do your due diligence, then you shouldn't complain. I just now spent 45 minutes on the phone with one of the partners of this company, and in spite of what is here, I am still considering them as a partner. You can find sites filled with negative experiences on any company, doesn't mean the company is a ripoff. with 18 or so complaints here, out of how many thousands of clients, I would assume, it seems like only a fraction of clients have had a 'bad' experience. Of course not everyone uses this site, but this does not seem an egregious number to me. Certainly I am going to read in detail here everything about this company, BBB, etc., but there are always 2 sides to every story. I will read every entry here and probably I can place them all into 1-2 categories of common experience. From this then can be drawn some conclusions. My limited experiences with them to date have been positive. I invite rebuttals and comments, and I will emphasize that I have no connection with or vested interest in this company other than to perform a critical service for my business. Not enough time now to elaborate on this more, unfortunately. Just an observation. What do you think? CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Tom
Fort Worth,#6Consumer Suggestion
Mon, June 26, 2006
I am also a victim of this company. Be very careful with them and keep copies of everything. also keep a notebook of all calls they make to you and what times they called you. This company sued me in Mass after I came to an agreement with them to cancel the contract, that they breached,without giving me any notification what so ever. After they got a judgement in Mass. they used that judgement and filed it with the Tarrant County Texas courts and doubled the amount. The first I heard of what they had done was when my bank accounts were frozen. These guys are very dishonest and actually threatened me with physical harm. Because I am not a rich man I was unable to afford justice in this case. What ever you do keep up with your suit against them or they will get you first.
Tracy
Hayward,#7Consumer Comment
Wed, June 14, 2006
I am very agreeable what you experienced by the wireless terminals not functioning properly. I used this company before and it was horrible serviec and rude customer service and the technical support was useless and clueless how to function the machines when I would call in the problems I had. Also they charged me for this wireless service each month for six months it did not work for me. And I was patient to call in and do all the key logs to reprogram the unit with them over the phone with no success. I got hung up on and rude customer service as if I was just a complainer. When they weren't providing me the service. I was in the process of sueing and they settled out of court with me. And for 1700.00 what they charged me for the disfunctional unit. It would charge my customers 7 times for one transaction also. And say their card declined. Then my repeat customers who were nice called to let me know that their card was charged seven times and red flagged. I called Cardservice international about his problem and they told me it only went thru once on thier end and oh well. And I was so frustrated. How can I conduct a business like this. I am running a business and they were preventing me conducting my business efficiently and properly. So I fired them. And sued. And they called me to settle out of court. I reccomend that you go thru with your lawsuit. And also pay an accountant to read over the figures and check your bank that they put all the funds in because another story. They told me one time their was a charge back. And I didn't have one. I called and asked the guy what this chargeback was about for 75.00 and he couldn't tell me. And I told him why did he send such a letter. And if their was a charge back. I would get the number and the clients name so I can dispute. Isn't that the process? Well after that I realized. What is going on in this company. And mind you I own a Limousine Service and I never had a ticket so low for 75.00 that I even ran for the past two months. So I don't know what they were talking about. But I can only guess. You charge the card. They take their cut. And deposit in your bank. And what is misleading is the amounts that seem to be different from the actually ticket to confuse the customer. It's hard to trach them when the figures are wishy washy as that. I guess thats for good cause on thier part. I understand what is going on with this company more than they think I do. I wish I was the FBI. Because I would go to that place and shut them down.
Tracy
Hayward,#8Consumer Comment
Wed, June 14, 2006
I am very agreeable what you experienced by the wireless terminals not functioning properly. I used this company before and it was horrible serviec and rude customer service and the technical support was useless and clueless how to function the machines when I would call in the problems I had. Also they charged me for this wireless service each month for six months it did not work for me. And I was patient to call in and do all the key logs to reprogram the unit with them over the phone with no success. I got hung up on and rude customer service as if I was just a complainer. When they weren't providing me the service. I was in the process of sueing and they settled out of court with me. And for 1700.00 what they charged me for the disfunctional unit. It would charge my customers 7 times for one transaction also. And say their card declined. Then my repeat customers who were nice called to let me know that their card was charged seven times and red flagged. I called Cardservice international about his problem and they told me it only went thru once on thier end and oh well. And I was so frustrated. How can I conduct a business like this. I am running a business and they were preventing me conducting my business efficiently and properly. So I fired them. And sued. And they called me to settle out of court. I reccomend that you go thru with your lawsuit. And also pay an accountant to read over the figures and check your bank that they put all the funds in because another story. They told me one time their was a charge back. And I didn't have one. I called and asked the guy what this chargeback was about for 75.00 and he couldn't tell me. And I told him why did he send such a letter. And if their was a charge back. I would get the number and the clients name so I can dispute. Isn't that the process? Well after that I realized. What is going on in this company. And mind you I own a Limousine Service and I never had a ticket so low for 75.00 that I even ran for the past two months. So I don't know what they were talking about. But I can only guess. You charge the card. They take their cut. And deposit in your bank. And what is misleading is the amounts that seem to be different from the actually ticket to confuse the customer. It's hard to trach them when the figures are wishy washy as that. I guess thats for good cause on thier part. I understand what is going on with this company more than they think I do. I wish I was the FBI. Because I would go to that place and shut them down.
Tracy
Hayward,#9Consumer Comment
Wed, June 14, 2006
I am very agreeable what you experienced by the wireless terminals not functioning properly. I used this company before and it was horrible serviec and rude customer service and the technical support was useless and clueless how to function the machines when I would call in the problems I had. Also they charged me for this wireless service each month for six months it did not work for me. And I was patient to call in and do all the key logs to reprogram the unit with them over the phone with no success. I got hung up on and rude customer service as if I was just a complainer. When they weren't providing me the service. I was in the process of sueing and they settled out of court with me. And for 1700.00 what they charged me for the disfunctional unit. It would charge my customers 7 times for one transaction also. And say their card declined. Then my repeat customers who were nice called to let me know that their card was charged seven times and red flagged. I called Cardservice international about his problem and they told me it only went thru once on thier end and oh well. And I was so frustrated. How can I conduct a business like this. I am running a business and they were preventing me conducting my business efficiently and properly. So I fired them. And sued. And they called me to settle out of court. I reccomend that you go thru with your lawsuit. And also pay an accountant to read over the figures and check your bank that they put all the funds in because another story. They told me one time their was a charge back. And I didn't have one. I called and asked the guy what this chargeback was about for 75.00 and he couldn't tell me. And I told him why did he send such a letter. And if their was a charge back. I would get the number and the clients name so I can dispute. Isn't that the process? Well after that I realized. What is going on in this company. And mind you I own a Limousine Service and I never had a ticket so low for 75.00 that I even ran for the past two months. So I don't know what they were talking about. But I can only guess. You charge the card. They take their cut. And deposit in your bank. And what is misleading is the amounts that seem to be different from the actually ticket to confuse the customer. It's hard to trach them when the figures are wishy washy as that. I guess thats for good cause on thier part. I understand what is going on with this company more than they think I do. I wish I was the FBI. Because I would go to that place and shut them down.
Tracy
Hayward,#10Consumer Comment
Wed, June 14, 2006
I am very agreeable what you experienced by the wireless terminals not functioning properly. I used this company before and it was horrible serviec and rude customer service and the technical support was useless and clueless how to function the machines when I would call in the problems I had. Also they charged me for this wireless service each month for six months it did not work for me. And I was patient to call in and do all the key logs to reprogram the unit with them over the phone with no success. I got hung up on and rude customer service as if I was just a complainer. When they weren't providing me the service. I was in the process of sueing and they settled out of court with me. And for 1700.00 what they charged me for the disfunctional unit. It would charge my customers 7 times for one transaction also. And say their card declined. Then my repeat customers who were nice called to let me know that their card was charged seven times and red flagged. I called Cardservice international about his problem and they told me it only went thru once on thier end and oh well. And I was so frustrated. How can I conduct a business like this. I am running a business and they were preventing me conducting my business efficiently and properly. So I fired them. And sued. And they called me to settle out of court. I reccomend that you go thru with your lawsuit. And also pay an accountant to read over the figures and check your bank that they put all the funds in because another story. They told me one time their was a charge back. And I didn't have one. I called and asked the guy what this chargeback was about for 75.00 and he couldn't tell me. And I told him why did he send such a letter. And if their was a charge back. I would get the number and the clients name so I can dispute. Isn't that the process? Well after that I realized. What is going on in this company. And mind you I own a Limousine Service and I never had a ticket so low for 75.00 that I even ran for the past two months. So I don't know what they were talking about. But I can only guess. You charge the card. They take their cut. And deposit in your bank. And what is misleading is the amounts that seem to be different from the actually ticket to confuse the customer. It's hard to trach them when the figures are wishy washy as that. I guess thats for good cause on thier part. I understand what is going on with this company more than they think I do. I wish I was the FBI. Because I would go to that place and shut them down.
Richard
Glendale,#11Consumer Comment
Wed, June 07, 2006
I have the same problem as you. I have a 9100 and have been told that the company that provided the services for the signal is taking down its towers. I cannot get out of the lease. When I started looking into this I found tons of fees that we were not told about on our statments and we payed an extra 1% for keyed accounts. Funny how the machines wont work s we have to pay more. I think this company is a ripoff and I intend to take them to court.