- Report: #402035
Complaint Review: Card Services International First Data Linkpoint 9100 Cardservice Carolina - Simi Valley California
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Author Confirmed
Why?
Card Services International First Data Linkpoint 9100 Cardservice Carolina
8 - C Oak Branch Drive Greensboro, North Carolina 27407 Simi Valley, 93062 5180 California, U.S.A.
Phone:
877-274-7915
Web:
N/A
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Card Services International First Data Linkpoint 9100 Carolina Financial Criminals who are part of the bailout plan our tax dollars are paying for this to happen to businesses Simi Valley, Greensboro California, North Carolina
Our company bought a Linkpoint 9100 that had motient network from Card Service International/First Data. After the POS - 250 unit ceased to have a network as well. The Linkpoint 9100 is no longer on a network since April of 2005 shortly after we purchased our machine and can not be programed for wireless use contradictive of the letter we recieved in April of 2005.
It has been requested we become P.C.I. compliant by way of a $19.95 charge on our bank account, however all sales have to be hand swiped on a knuckle buster and than run through the machine on a land line. The original contract for this machine is for 100% card swipe which the companies have made impossible on a wireless unit. We pay above and beyond our interchange rates a .50 cent transaction fee per card and .50 cents per batch out. We have an access fee for both Mastercard and Visa and a $9.95 customer service fee which is more like a "pay up stupid" fee.
We have been in business with this company for about 8 to 10 years now. We have never been offered any financial adjustments on equipment costs for their crappy business practices. Now we have asked them to cancel our service they have the nerve to charge a $75.00 cancellation fee. All of the contract paperwork is from Card Service International not First Data, First Data only appears on our billing statement that we recieve after the company has accessed our bank account. Amy and Jennifer CSR Supervisors think this is A Okay and will not negotiate with us. If you do not want "bent over the desk" do not contract with this company. They do business like theives.
Karen
Charleston, South Carolina
U.S.A.
It has been requested we become P.C.I. compliant by way of a $19.95 charge on our bank account, however all sales have to be hand swiped on a knuckle buster and than run through the machine on a land line. The original contract for this machine is for 100% card swipe which the companies have made impossible on a wireless unit. We pay above and beyond our interchange rates a .50 cent transaction fee per card and .50 cents per batch out. We have an access fee for both Mastercard and Visa and a $9.95 customer service fee which is more like a "pay up stupid" fee.
We have been in business with this company for about 8 to 10 years now. We have never been offered any financial adjustments on equipment costs for their crappy business practices. Now we have asked them to cancel our service they have the nerve to charge a $75.00 cancellation fee. All of the contract paperwork is from Card Service International not First Data, First Data only appears on our billing statement that we recieve after the company has accessed our bank account. Amy and Jennifer CSR Supervisors think this is A Okay and will not negotiate with us. If you do not want "bent over the desk" do not contract with this company. They do business like theives.
Karen
Charleston, South Carolina
U.S.A.
1 Updates & Rebuttals
Helper
Portland,Oregon,
U.S.A.
helper
#2Consumer Suggestion
Sat, December 20, 2008
IM SORRY YOU GOT RIPPED OFF, AND YOU NOT THE ONLY ONE GOT RIPPED OFF BY THERE GUYS. THERE IS ALOT OF BUSINESSES GOT RIPPED OFF BY THESE GUYS, I HAVE HELPED ALOT OF SMALL BUSINESS OWNERS TO STAY AWAY FROM THESE PEOPLE. Card Services International IS AN ISO FOR FIRST DATA AND FIRST DAT IS THE PROCESSOR, WHEN YOU WANT TO BECOME AN ISO (INDEPENDED SALES ORGANIZATION) SO YOU HAVE TO SIGN UP WITH A PROCESSOR TO BECOME AN ISO. INTERCHANGE + RATE IT'S GOOD, BUT YOU SHOULD NOT PAY MORE THAN 0.20% basis points + 0.10 CENT OVER THE INTERCHANGE RATES PLEASE IF YOU HAVE ANY QUESTION FEEL FREE TO ASK I OWN A MERCHANT SERVICE COMPANY
