- Report: #1216672
Complaint Review: CardCash.com - Brick New Jersey
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Author Confirmed
Why?
CardCash.com
990 Cedar Bridge Ave., Ste B7 Rm 365 Brick, 08723 New Jersey, USA
Phone:
800-227-4214
Web:
www.cardcash.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CardCash.com sold me Body Central gift card 30 days after Body Central closed their doors for good Brick, NJ but internet based New Jersey
I ordered from this company several times but will never do so again. On Feb 9, 2015 I ordered several cards but the one in question was a Body Central card for my wife. Paid $70 for a $100 valued card (30% off) great value right?? Not so fast.....
We tried to use it March 4, 2015 at a store we knew of in Orlando Mall....not there anymore. Called 3 other stores in Orlando to get out of business messages. Got back home and did a search to find
http://www.bloomberg.com/news/articles/2015-01-09/body-central-to-close-all-265-stores-fire-2-500-workers
Body Central closed their doors 30 days before CardCash sold me their card.
So I am within my 45 day Cardcash guarantee so I file a claim with them but a week later and several emails I have ZERO communication back from them......so I call them today at 20 minutes until 5pm NJ time. I am on hold for 15 to 18 minutes when like 3 minutes before 5 a young Cardcash employee answers the phone and we start talking and I give her the 6 digit number and start explaining my problem when she realizes this is going to take longer than the 2 minutes she has before closing time so SHE HANGS UP THE PHONE ON ME !!!!
Of course I hit redial and get the message "you have called after closing time"
That caused me to write this review.
They have not refunded me at the time I am writing this review nor have they taken down the cards they are dumping onto customers like me.
I called another gift card reseller I use and they took down their inventory of cards 15 minutes after I told them about Body Central closing
They may refund me or maybe not but regardless I will never use this company again because their core values are in high question to me.
Selling cards they know can not be used,
Employees that hang up on customers
Non reply to issues for over a week
No thanks, I will shop elsewhere
