- Report: #238619
Complaint Review: Cardio Renew - Apple Valley Minnesota
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Author Confirmed
Why?
Cardio Renew
15050 Cedar Ave. #116-315 Apple Valley, Minnesota, U.S.A.
Phone:
800-578-1215
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Cardio RenewCardio Renew 100% satisfaction guarantee not honored ripoff Apple Valley Minnesota
I returned the order unopened for credit as my doctor said I should not use this product due to my heart problem. I sent the product return receipt on 02-10-07 and I have never heard from them The Cost of the productwas $199.95 plus Shipping of $5.95 E-mails not answered.
Virgil D
Roscoe, Illinois
U.S.A.
Virgil D
Roscoe, Illinois
U.S.A.
2 Updates & Rebuttals
Virgil D
Roscoe,Illinois,
U.S.A.
Cardio Renew
#2Author of original report
Thu, March 15, 2007
Cardio Renew had credited my charge account before I wrote my complaint. I apoligized to them today over the phone.I withdraw my complaint. Thank you.
Kevin
Apple Valley,Minnesota,
U.S.A.
Full Product Refund was Issued Upon Return
#3UPDATE Employee
Thu, March 15, 2007
We received Virgil's order on Dec. 13, 2006 (order#: 17259) and shipped the order the same day. We received the return package back on Feb. 16, 2007 and issued a credit of $199.95 on Feb. 16, 2007 at 10:50 am CST (VeriSign Transaction ID: vqfa0eb33500). Per our Product Guarantee (http://www.cardiorenew.com/guarantee.html), we do not refund shipping costs. It normally takes 2-3 business days for any transactions to process. We did try to respond to the e-mail, but it was rejected several times. We wish Virgil would have called us on our toll number to share any questions/issues. Cardio Renew has never refused a return or not issued a credit if requested. Virgil should be able to call the Credit Card company and confirm that the credit was received.
